MEDE8ER powering up all by itself

[SuperDIY]

I have posted this issue under hardware bugs almost 2 weeks ago, but to date have not had 1 reply.  After switching off the MEDE8ER using the remote, most of the time, but not always, the MEDE8ER powers up by itself within about 3 - 5 minutes.  There is no specific way to replicate the problem, I have tried various things / menu positions etc. before powering it down, but the behaviour is not consistent or specific to certain actions.  All the detail regarding the problem and the set-up can be found in the following post: http://www.mede8erforum.com/index.php/topic,7905.0.html

I hope somebody can shed some light on this.  It is really annoying to go back to the MEDE8ER every time a few minutes after you have powered it down, to go and look if it is powered up again and then if so, to power it down again.

[Mede8er1]

SuperDIY

We have had some similar reports from the Thailand region and after a lot of testing we have identified the problem of the auto power 'on' happens after playing a video file with VOBSUB subtitles. We are investigating this.


Mede8er1

[jer1956]

You can also try this tip:-
http://www.mede8erforum.com/index.php/topic,5571.0.html

[SuperDIY]

In my case this unfortunately also happens after watching avi files (divx / xvid / mkv), unless maybe if it is something like a flag that is set whenever these VOBSUB VOBS are watched and then this "flag" stays set even if other file types are watched thereafter.  This might be what is happening in our case.  All the kid's stuff are DVDs ripped into DVD-type folders (VIDEO_TS - DVD structures) - usually they watch stuff in the evenings and thereafter we watch series (avi / divx / xvid / mkv files) without switching the MEDE8ER off in-between.  We power down the MEDE8ER when going to bed,  but lately I go back after about 2 - 3 mins to go and have a look if the MEDE8ER is powered and it usually is, and then I power it down again – thereafter it stays off.  Sometimes in the mornings before work/school the kids watch their stuff again (DVD structure (VOBs)) and when we leave for work/school the MEDE8ER is powered down.  When we get back home after work/school the MEDE8ER is on again.  Since this started to happen, I make a point of it to ensure that it is actually powered down to rule out the possibility of thinking that maybe you forgot to power it down.  It is definitely the MEDE8ER that powers up all by itself.

[SuperDIY]

You can also try this tip:-
http://www.mede8erforum.com/index.php/topic,5571.0.html

I have found this topic prior to posting originally, but since I don't have any internet connection at home (to get time from an internet time server), I ignored the post.  I used to have a PC connected to the MEDE8ER via the LAN connection.  This PC was always on since it is my DVR PC, but the DVR card is currently faulty and the PC is switched off.

We also take the MEDE8ER with when we go away for holidays and during December '11 we were away for about a week.  During that time the MEDE8ER was not connected to anything except for a standard TV and I couldn't really remember if it suffered from the spurious power-ups during that period, but I'm pretty sure it stayed off after it was powered down.

[SuperDIY]

SuperDIY

We have had some similar reports from the Thailand region and after a lot of testing we have identified the problem of the auto power 'on' happens after playing a video file with VOBSUB subtitles. We are investigating this.


Mede8er1

Is there any relatively quick and easy way to check if VOBSUB subtitles exist in files?

[Mede8er1]

What model do you have ?

[SuperDIY]

What model do you have ?

MED500X earlier model - not DD+ (or whatever the later one was)

[Mede8er1]

Sorry then its not the VOBSUB issue. This issue is related to the X2 Series only. Are you on the latest firmware release?

Mede8er1

[Maasbommel]

I see you use some configuration with HDMI splitters.

Can you try for an experiment to remove the splitters and use a setup without to see if it happens when connected directly without HDMI splitters in between?

[SuperDIY]

I see you use some configuration with HDMI splitters.

Can you try for an experiment to remove the splitters and use a setup without to see if it happens when connected directly without HDMI splitters in between?

It is very difficult to test something like that, simply because the behaviour is inconsistent.  For the last 3 days the MEDE8ER stayed off after initially powering it down.  I would rather want to know if there is a way of determining if I have files/content that might have VOBSUBs, whatever that is and then to remove it or re-rip the DVDs.

We watch content on all of the screens on a daily basis and since the auto power up does not happen consistently, it would be impossible to remove the splitters for a week or two to try to determine if that causes the problem, while during those two weeks the kids might not watch the "probably 1 movie containing VOBSUBs" and prevent the issue from showing up.

[jer1956]

I think Mede8er1 posted earlier in the thread that the vobsub issue was an X2 problem..not X1.


Have you noticed if it powers up when you power up something else?  That could be a shared IR RC code problem..or a CEC problem.

[SuperDIY]

I think Mede8er1 posted earlier in the thread that the vobsub issue was an X2 problem..not X1.


Have you noticed if it powers up when you power up something else?  That could be a shared IR RC code problem..or a CEC problem.

 

My mistake, I missed that reply about VOBSUB on X2 only and to answer that post, it’s got v4.04 on.  I don't think anything interferes with the MEDE8ER.  This happens after everything is switched off, usually when we leave for work in the mornings or when we go to bed in the evenings.  Routine is to switch off everything and power down the MEDE8ER, then you go back after about 2-3 minutes to discover that the MEDE8ER is powered up again – when you switch it off again it stays off.  Unfortunately the auto power-up does not happen every time – it’s quite random, but after the second power-down it ALWAYS stays off – that indicates to me that something happens when we use the MEDE8ER and it’s like some or other kind of event that gets triggered or a flag that gets set, either something in the menu, video wall, or an issue with certain or maybe one specific movie / episode...

[jer1956]

I had this problem myself after upgrading to 4.0.4. I solved it after much debating with others by doing what is described in that tip. That is only possible for an X1 on an network...as the basis of the solution is that timer functions..and clock  functions, are part of the same chip. That for timer functions to work properly...the clock must be intialized properly.

In your case..does you Med occasionally end up with blue Off ..but red not on..when  you power down?  So you think it's off..when it's just stuck in the Power down process...and after a few minutes of limbo if goes back to on.

[SuperDIY]

I had this problem myself after upgrading to 4.0.4. I solved it after much debating with others by doing what is described in that tip. That is only possible for an X1 on an network...as the basis of the solution is that timer functions..and clock  functions, are part of the same chip. That for timer functions to work properly...the clock must be intialized properly.

In your case..does you Med occasionally end up with blue Off ..but red not on..when  you power down?  So you think it's off..when it's just stuck in the Power down process...and after a few minutes of limbo if goes back to on.

I've never watched (on a screen) what happens when it does all of this.  Usually I wait for the LED to turn RED - this happens within about 3-5 seconds (on my prev version, 2.xx, it took quite a while to power down)  After the LED turned red, I leave and come back after a few minutes to check if it powered-up again - if it powered-up again and you switch the monitor on at this stage the MEDE8ER sits on the initial <HOME> screen.  I'm not sure what you mean by " blue Off ..but red not on.."?