Mede8er Forum > Mede8er Products > MED500X2/MED400X2/MED400X2S/MED450X2 > Technical Issues > Problem whit Photo on USB Pen or memory Card
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3wshop
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« on: December 27, 2011, 12:02:28 pm »
I have a problem whit 400X2, When i can see the photo stored in memory card (SD Card) or USB Pen drive the 400X2 crash after few second and the display will be black and i unplug the ac/dc adapter for restart the 400X2.
Someone can help me?
thanks.
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jer1956
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« Reply #1 on: December 27, 2011, 01:09:48 pm »
I'm going to move this to Tech whilst we get more details.


I just tried  a stick on with one jpg on it....no problems.  Are you  using a lot of photo's with slide show enabled?
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Maasbommel
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« Reply #2 on: December 27, 2011, 01:59:17 pm »
More details needed.....

Used firmware version, type of jpg pictures, maybe some media info output, maybe some sample on ftp that crashes it hard?
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Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Technical Support Guidelines first.

Please don't PM me but post on the forum.
3wshop
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« Reply #3 on: December 27, 2011, 02:51:47 pm »
Whit every firmware crash. Now i used the last firmare but the problem don't solved.
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jer1956
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« Reply #4 on: December 27, 2011, 03:04:14 pm »
We need more details. We need to test the files which  "trigger" the crash. The files may not be a supported.
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3wshop
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« Reply #5 on: December 27, 2011, 03:58:08 pm »
I try a different jpeg from different photocamera. The crash start in the thumbnail when i want to navigate the photo.
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jer1956
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« Reply #6 on: December 27, 2011, 04:20:42 pm »
Post the jpeg to the test ftp area. See top sticky for unstructiins.
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