MED500X2 doesn't react any more

[xtralog]

first i have to apologize for my bad english. i hope, that someone will understand my problem anyway.

my one week old MED500X2 does not react on pushing buttons on the front or RC any more.

from one moment to the other, i was not able to browse through the menu or through the files. the only button that works fine is the on-off-button.

i loaded the 2.02 firmware but this had no effect.
Sometimes the mede8er starts to toggle through the menu for itself, the blue power LED is flashing in high speed and the only way to stop this, is to unplug the AC cable and start the MED again.

I'm not happy with sending the unit back to netherlands before someone confirms that this is a hardware issue.

thank you for your support

N

Edited subject

[tachita_]

try to install first fw version available in download section and see how it is... post results here

if not OK.. don't loose time and send it back (if will ever work it will be for short period )

[xtralog]

I tried every FW Version but it is always the same Problem. Only power button works properly...

I have to return it.

[Maasbommel]

You could do some checks:
- remove the internal disk and check if it response normal after removal
- check the internal cables of the frontpanel, check if the connector is firmly seated on the mainboard

[xtralog]

yes... this were the things that i tried after reinstalling FW... removed the ePCI WIFI Unit and HDD...
no effect... checked contacts and cables... Everything looks fine inside.

I will send it back.