Help: An Error Has Occurred!

[Ahari]

Well, I can only speak from personal experience. Since moving over to Gmail, spam has almost entirely stopped (Gmail spam filtering is nothing short of superb), service levels are way better and emails have stopped mysteriously disappearing! I had lots of spam before and now I hardly get any (maybe one a month).

It's called personal responsibility. We have to make informred choices, and clearly those using gmail don't have the information to make that choice.

It would seem that over a quarter of a billion people disagree with you!

To move back to the topic at hand; denisoft had problems because the forum blocked him purely because his email address ended in gmail.com. and the only way he could seek help was to register again under a different alias just to ask what had happened.

My problem was similar, but I couldn't do what denisoft did to get help and had to email the manufacturer's sales dept to get help.

If the forum offered users some way to query errors or things that happen like this without being registered, it would make everyone's life a lot easier. A simple form with a captcha code or a disguised email address or similar when the "error" occurs should do the trick.

That has nothing to do with whatever spam agencies do or don't do or weather or not some or other email host meets some arbitrary self appointed spam agencies' requirements of what constitutes spam, but is simply a more user friendly interface.

Don't get me wrong, I hate spam as much as the next person (one of the reasons I went over to Gmail), but blaming spammers for not being contactable or blanketing all Gmail users as "promoting spam" is not a solution.

Yes, I agree, we need more effective spam filtering. Blocking everyone is not filtering.

[jer1956]

If on a particuler day a specfic email provider is having problems then it should be blcked for new registrations until the problem is solved. That is the job of the spam filter being used.


I have had PM's from new users whose weblink was clearly spam asking why they couldn't post. So the idea that only "nice" people make direct contact to unblock an account is not true. Spammers can behave like conmen to get entry.

[Ahari]

It must be a pain dealing with them, but you are currently dealing with the persistent ones anyway. You will never get rid of them all. At least the robots will be kept at bay.

Maybe something like a unique serial number from a Mede8er product to prove that you own a product a then deal with the others that don't own a Mede8er manually as you are now doing.

It would still be nice to be able to get hold of someone when a new user can't register.

[jer1956]

.....and then what happens when a legit user trys to register and his code has been used via some keygen?

Secuity is never just a pain for the ones who require it. It will create problems for the rest as well.

[Ahari]

Well, I give up....

I am no expert in these matters and I was just trying to provide some suggestions to improve the new user experience and a simple "contact us" form or OS ticket system would do the trick. I had to jump through hoops to get registered and it wasn't easy.

That's all I'm saying.

You guys can make it happen if you want to.

So until that happens, anyone who reads this and is also battling to get registered and can't contact anyone to help, phone or email Sanjii sales department.

[jer1956]

We should have a have a webmaster contact at the bottom of the forum for issues related to the operation of the site.  We shoudn't give chapter and verse as to why a registration was rejected becuase then spammers can just keep tweaking until  they get in.

[allust47]

I too had a less than ideal experience registering for these forums. Seeing that it shockingly wouldn't accept a gmail account, I tried my yahoo account. It said it sent out confirmation, but I never received it. I finally was able to register under my work email.

I don't know what kind of issue this forum has with spamming, but I don't think I've ever come across a forum that denied gmail accounts for registration. I've administered on a few forums in the past and never run into spam issues from gmail accounts.

Frustrating considering this is one of the few resources as a mede8er community.

[Maasbommel]

I too had a less than ideal experience registering for these forums. Seeing that it shockingly wouldn't accept a gmail account, I tried my yahoo account. It said it sent out confirmation, but I never received it. I finally was able to register under my work email.

I don't know what kind of issue this forum has with spamming, but I don't think I've ever come across a forum that denied gmail accounts for registration. I've administered on a few forums in the past and never run into spam issues from gmail accounts.

Frustrating considering this is one of the few resources as a mede8er community.

Just look at the August stats of the forum and you understand why some of that free email adresses are blocked:
http://www.mede8erforum.com/index.php?action=stats

[allust47]

That's fine, I'm just saying it makes for a miserable experience when I have to go 3 or 4 levels deep into my available email accounts to find one that will work, when I have a single gmail account that works literally everywhere else just fine. Maybe everyone else uses different spam filters and don't have problems or they are simply more tolerant of handling spam problems. I don't know. It doesn't matter to me anymore because I was able to register but for people new here it's going to be a laughable experience.

I literally gasped irl when it said my gmail address was a spam address.

[Ahari]

I feel for you. I had the same horrid experience, but I don't have multiple email addresses!  I was a little ( ) annoyed - actually tearing my hair out in tears of utter frustration!!