V4 - problem canon mov and HDMI handshake

[poelie]

Since my med5000X upgrade from V4Beta5 (06/12/2010) to V4_INC_HD_AUDIO (final) I experience the following problems:

• No audio on my movies shot with Canon Powershot SX1IS (.mov)
  Start up M

ede8er - Homecinema (Marantz) - TV : results in mede8er logo shown on TV and then No signal message on TV.

1. No Audio for Canon .mov
With the final version (V4 final) the video is great but there's no audio. (for all .mov files from canon)
After a downgrade to V4Beta5 the audio and video playback is normal for all .mov files.
Included you 'll find the mediainfo for a .mov

2. HDMI Handshake
Only with the final version I have the problem with the message "no signal" on my tv. The only way to solve it is to restart the mede8er again.
Restarting the homecinema or TV does not help.
The startup sequence does not matter. (normally I use the activity on my logitech harmony one)
After a downgrade to V4Beta5 this problem is also gone.

So I am back on V4Beta5 awaiting a new release.

Kind regards
Poelie


General
Complete name                    : D:\Fotos\2009\11\MVI_1921.MOV
Format                           : MPEG-4
Format profile                   : QuickTime
Codec ID                         : qt 
File size                        : 152 MiB
Duration                         : 29s 833ms
Overall bit rate                 : 42.7 Mbps
Encoded date                     : UTC 2009-11-09 12:33:24
Tagged date                      : UTC 2009-11-09 12:33:24

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Baseline@L5.0
Format settings, CABAC           : No
Format settings, ReFrames        : 1 frame
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 29s 833ms
Bit rate mode                    : Variable
Bit rate                         : 41.3 Mbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Original height                  : 1 088 pixels
Display aspect ratio             : 16:9
Original display aspect ratio    : 16:9
Frame rate mode                  : Constant
Frame rate                       : 30.000 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.664
Stream size                      : 147 MiB (97%)
Language                         : English
Encoded date                     : UTC 2009-11-09 12:33:24
Tagged date                      : UTC 2009-11-09 12:33:24
Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics         : BT.709-5, BT.1361
Matrix coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID                               : 2
Format                           : PCM
Format settings, Endianness      : Little
Format settings, Sign            : Signed
Codec ID                         : sowt
Duration                         : 29s 833ms
Bit rate mode                    : Constant
Bit rate                         : 1 411.2 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 44.1 KHz
Bit depth                        : 16 bits
Stream size                      : 5.02 MiB (3%)
Language                         : English
Encoded date                     : UTC 2009-11-09 12:33:24
Tagged date                      : UTC 2009-11-09 12:33:24

[Maasbommel]

Hi Poelie,

What video setting are you using on V4 Final?
How is your mede8er connected? Via your amp or directly to your TV?

regards,
Maasbommel

[poelie]

Hi Maasbommel,
Thx for the response
- On V4 Final I used video setting "720 60Hz" (restored config from V4beta5)
- Mede8er --> HDMI --> AMP --> HDMI --> LG TV. (Audio and Video through HDMI)

greetz
Poelie

[jer1956]

I don't think restoring settings  from previous Beta is a good idea. I think you need to reset the settings and go though by hand. You may  also have to disable any kind of device control over HDMI from the TV.

[Maasbommel]

It is clearly stated in the V4 final upgrade procedure not to use config restore with a config from another version.

If you did, I suggest to just reinstall V4 final with FW recovery mode and not do do only a set to default.
Just to be sure you wipe out all old config stuff. After that set all settings manually.
And as Jer1956 suggest, disable any HDMI CEC feature on you other connected equipment to be sure that these features are not giving any trouble.....

First try to set a fixed HDMI setting, if that still give trouble, try HDMI Auto.

regards,
Maasbommel

[poelie]

Ok, I did a clean install of firmware V4 final.
Settings:
Audio - HDMI Passthrough
Video - 720P 60Hz

HDMI Handshake: I just tried it once. No Problem (at the moment)
No Sound on movies captured with my canon sx1is: still no sound. On the info screen I can see
 . video H264 ....
 . audio unknown

Downgrade to V4 Beta5.
same settings for audio and video (manual): HDMI passtrough and 720P 60Hz
movies captured with canon play just fine.
On the info screen I can see
. video H264 ....
. audio LPCM, 2ch, 44kHz

I think this is not a user problem.

Greetz Poelie

[Maasbommel]

Good to here your HDMI handshake issue seems to be gone.

Regarding the audio problem on .mov file, are you able to upload some sample on mede8er ftp so we can use that for testing and supplying to the dev engineers?

For ftp instructions, see: http://www.mede8erforum.com/index.php/topic,279.0.html

regards,
Maasbommel

[jer1956]

There are known issues with Stereo LPCM. Try setting both HDMI and SPDIF to Downmix.

[poelie]

Hello Maasbommel,
I am uploading a .mov from my canon camera
"No Audio on Canon mov.zip"
should be finished at 19h00

have a look

[Mede8er1]

Hi poelie

We have downloaded your file and confirm your findings. We will forward this file to our engineers and see what they can do to fix this.

Mede8er1

[isko_theman]

Hi poelie

We have downloaded your file and confirm your findings. We will forward this file to our engineers and see what they can do to fix this.

Mede8er1

May I know if there is already a solution to this? I have the same no audio with my mov file.

[jer1956]

Are you using passthrough for audio?