Dear jer1956,
I'm a software developer/architect, but honestly I don't understand your arguments. You mentioned it is not possible to do anything, because the hardware support has finished. Does hardware decoder is used for JPEGs? Why this decoder works correctly when we are in edit mode? Or it is a software decoder? Then why Sanji cannot modify the code?
I cannot decide if this is a TMDB issue or not. It seems there is problem only with Mede8er players. Apart from this it is sure that Sanji's customers are not satisfied, so Sanji's interest and responsibility to provide a solution for this problem. Working with external PC application to modify the JPEGs manually is not a solution.
"Sanji have no engineers. Everthing was subcontracted." - it is not acceptable argument for me. When I bought my 800X3D, I bought Sanji's product. Not the subcontractor's product. I don't care who else worked on this product. Sanji should manage the supporting activites (as they did in the production activites) with an own developer team or a subcontractor team. I can forgive it only if Sanji went bankrupt. Is it the reality? They have the best media player, so it has to be because of the support...
I chosed Mede8er, because of performance, feature set, frequent firmware update and 5 years guarantee. Yes, I have paid for the 5 years guarantee to support me, and I still have 1.5 years back. The feature set less and less, which is not acceptable. There is no youtube, there are problems with the internet applications, the subtitle's DNS management, etc. I have paid for those features. I expect the fixes, else I will take my player back to the retailer to ask for my money back.
I mentioned I work in software development industry. I can tell several examples when we had to make software based workaround solutions to avoid our 3rd-party partners faulties. This is the life. However, Sanji still has two options: it solves the problem or it convinces the TMDB. I'm sure something legal agreement have to be between Sanji and TMDB.
The third option could be if Sanji shares the software source code with the community. I'm sure there will be some developers like me who would be happy to improve the existing firmware.
Sorry, if I was offensive some places, but I'm really angry because even a feature has stopped to work.
Thank you for reading my long post.