Author Topic: med800x3d - Internal Hard disk not visible (no spin of Hard disk)  (Read 326 times)

Offline kriekke

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i have a med 800  player.
ik wanted to install a hard disk of 2TB to use the player in a holiday house without wifi.
I normally stream my movies at home.

firmware 4.02

after installing the HD and starting up de medplayer the hd is not visible in the libary.
in the setup menu, I cannot find the HD format function in the 1st menu, and in the last menu the Hard disk info (free space) is disappeared.

I had changed the HD with another (60 gb) same issue
it seems that the HD doesnt start spinning at start up of the player.
 
- send feedback to med helpdesk for more information - awaiting feedback.

what could be  the reason? what can I do

thank you for the feedback

Offline jer1956

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Re: med800x3d - Internal Hard disk not visible (no spin of Hard disk)
« Reply #1 on: January 15, 2018, 11:08:02 am »
If it has faulty Sata there is not a lot that can be done. If you say it appears to be power you need to test with a sata splitter cable. One with a seperate power input leaving the sata for data transfer only. But all this does is show where the issue lies, it doesn't fix it if the board has an issue. It could be the short cable has a fault, not the board. These things cannot be tested over the phone.