Author Topic: 3TB External HDD Not Working  (Read 5481 times)

Offline TheVVolf

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3TB External HDD Not Working
« on: October 14, 2013, 07:28:30 PM »
Hi,
I JUST got my Mede8er MED500X2, and I am very happy with it...except that it does want to read my 3TB ext HDD.  :'(
I have tried it NTFS + 1 partition, NTFS + 2 partitions, FAT32 + 2 partitions. No luck...
Please, can anyone give me some tips?
I've read thru a lot of posts, and I haven't found anything that gives a guide on how to format a 3TB ext HDD, only install drives.

If anyone can give me some help, I would be ever grateful.

Offline jer1956

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Re: 3TB External HDD Not Working
« Reply #1 on: October 14, 2013, 07:44:42 PM »
How is it powered, mains or USB?  Does it have embedded security?

Offline Maasbommel

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Re: 3TB External HDD Not Working
« Reply #2 on: October 14, 2013, 08:04:00 PM »
How is it formatted?
MBR or GPT?
Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

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Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #3 on: October 15, 2013, 06:41:05 PM »
Thanks for the replies, guys. Please be patient, I'm a bit of a noob with this stuff sometimes.

It is mains powered.
I'm not sure on the formatting... how can I check?

Offline Maasbommel

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Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

Please don't PM me but post on the forum.

Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #5 on: October 15, 2013, 08:04:02 PM »
Found I still had Acronis on my laptop.

Both partition are Basic GPT FAT32, each about 1.36 TB...

Offline Maasbommel

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Re: 3TB External HDD Not Working
« Reply #6 on: October 15, 2013, 08:08:52 PM »
Multiple partitions is not supported - already tried to created only one NTFS partition on it?
Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

Please don't PM me but post on the forum.

Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #7 on: October 15, 2013, 08:11:33 PM »
I got a 2nd 3TB, identical, that I haven't buggered with at all.
1 Partition, NTFS, Basic GPT... No worky on Mede8er... :'(

Offline Maasbommel

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Re: 3TB External HDD Not Working
« Reply #8 on: October 15, 2013, 08:47:38 PM »
So 2 identical drives - 1 working and the other not working?

Has the one that is not working maybe no disk label name and the other that works has?

With disk label I mean when you connect it to your pc, and right click on the disk, there is a name in the input bar on top.
Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

Please don't PM me but post on the forum.

Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #9 on: October 15, 2013, 09:58:12 PM »
Both are not working...
Both are labelled...
:(

Offline Maasbommel

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Re: 3TB External HDD Not Working
« Reply #10 on: October 16, 2013, 05:32:46 AM »
Strange - what is the brand and type of those disks?
Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

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Offline jer1956

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Re: 3TB External HDD Not Working
« Reply #11 on: October 16, 2013, 08:37:05 AM »
Your not trying to use the blue port are you?

Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #12 on: October 17, 2013, 10:40:10 AM »
Nope, not using the blue port...I think.. I'm using the one on the side... did try the back too...

The Brand is CipherWave. Not sure of the type, think probably SATA?

Offline Maasbommel

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Re: 3TB External HDD Not Working
« Reply #13 on: October 17, 2013, 03:51:01 PM »
Never heard of that - googling shows that it is from a SA company.

Assume you are living in SA?
Maybe in the near to the Sanji office?

Have you tried to give them a call to discuss this issue?
Read the  Mede8er 400X/500X Beginners Guide
or Mede8er 500X2/400X2/450X2 Beginners Guide

Also check the Couto X3D Newbies Guide first.

Please don't PM me but post on the forum.

Offline TheVVolf

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Re: 3TB External HDD Not Working
« Reply #14 on: October 17, 2013, 10:02:44 PM »
Yes, I'm from Cape Town, South Africa.

I had massive problems dealing with these guys after they stuffed up the deliver of the drive, I order. Resulted in them sending me multiple drives, instead of only one, and the tech support is shocking, so my best hope was here.