Mede8er Forum

Mede8er Products => MED600X3D / MED1000X3D / MED800X3D => Technical Issues => Topic started by: TheHX on January 25, 2018, 07:12:49 pm

Title: Corrupted pictures after scratching - single movies
Post by: TheHX on January 25, 2018, 07:12:49 pm
Hi,
I've read topic about TV series scratching problem but it ain't the same. Device stratches pictures (cover and fanart) but can not merge properly with written info into "about" pic. Once "about" is corrupted, once "cover". What would be the reason ? Firmware issue ? (with other disk the same). The corrupted "about" looks like below :
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cheitane on January 27, 2018, 11:18:58 am
I have this also. All was fine a few days before and I didn't modify anything in the config. I tried to re-install the software but the problem is always here  :(
Title: Re: Corrupted pictures after scratching - single movies
Post by: TheHX on January 27, 2018, 02:39:24 pm
it seems we've been suffering the same issue for several days. Cover, fanart and folder looks fine. Then "about" file is corrupted. This is software issue I believe.
Title: Re: Corrupted pictures after scratching - single movies
Post by: PalfiZsolt on January 29, 2018, 10:43:20 pm
I have same issue :( It was good some days ago. Maybe something was changed on tmdb side which has to be integrated into mede8er firmware.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cheitane on January 30, 2018, 10:18:09 am
I think I have found the origin of the problem. There are differences between the pictures coming from Tmdb when all was good and now:
The good old ones of cover.jpg and folder.jpg were in 300 dpi resolution, they are now in 72 dpi.
The good old one of fanart.jpg had a jfif information, it has no jfif information now.
I don't know how to change that with a PC, but it is quite easy with Graphic Converter with a Mac. The pictures are to be modified and saved in jpg progressive with jfif information.
After that you can delete the bad about.jpg in the movie folder, and add the folder including the movie folder in jukebox+ : a good about.jpg will be generated in the jukebox+ and you can copy it to thr original movie folder. And all is good so  :)
It would be better if Tmdb or Mede8er do something  ;)
Excuse my poor english...
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on January 31, 2018, 01:38:48 am
I don't use the built-in scraper. I use ThumbGen with Tmdb and it is working OK. Could the "progressive" nature of the JPG be the problem? I believe that format is meant for web publishing?
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cheitane on January 31, 2018, 06:05:03 am
The old good pictures are in progressive jpg, the bad news also. So it is not the origin of the problem.
Title: Re: Corrupted pictures after scratching - single movies
Post by: izekos on February 02, 2018, 09:08:02 pm
Same problem for me. Will this be solved? If yes, when?
Title: Re: Corrupted pictures after scratching - single movies
Post by: aliminator123 on February 03, 2018, 11:45:40 pm
Had the same problem today .I resolved it by opening the 3 jpg files in photoshop and then saving them back with a standard baaseline. Then rescanned jukebox .
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 04, 2018, 08:46:12 am
That is not something the player can do. Tvrename might though, if that also has the problem.

I have been told they are looking at trying jpg processing in the scraper. It may not be feasible, and anything running on the 1186 will be slow.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Satnaff on February 04, 2018, 05:11:40 pm
The good old ones of cover.jpg and folder.jpg were in 300 dpi resolution, they are now in 72 dpi.
The good old one of fanart.jpg had a jfif information, it has no jfif information now.
The pictures are to be modified and saved in jpg progressive with jfif information.

Many thanks - your suggestion has helped me out  :)
I'm not so sure it's to do with the resolution, though.  Having scraped a newly added movie via 'Scan Folder', and finding to my dismay that the displayed folder and fanart with embedded cover images all corrupted, I viewed each file in Windows Explorer and they all appeared OK except for the corrupted about.jpg file.  All were 72 ppi.
I don't know much about image processing but I opened the folder.jpg, cover.jpg and fanart.jpg within Photoshop Elements (other programs will surely do the same) and merely saved them using the default 'progressive' option, replacing those scraped.  Then I deleted the corrupted about.jpg file, repeated the 'Scan Folder' process, and all is well with each.
Title: Re: Corrupted pictures after scratching - single movies
Post by: gibraltar on February 05, 2018, 04:46:50 pm
Having the same issue also.
Have been using the internal scrapper since forever (less fuss then external solutions) until some days ago started having the corrupted images issue.
Now I have to go to TMDB download cover file, resize it, copy to movie folder, delete about file and scrape again...
Hope this gets fixed somehow either TMDB side or MED side.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 05, 2018, 06:41:37 pm
Hello,
unfortunately I too have the same problem for several days.
I have also made the recommendations made by you but only 2 films have gone well.
do you think there will be a solution to the problem or will you have to give up the automatic mode made by the mede8er interface?
It would be a pity ...
Is there a simple way to do it all through software?
regards
Title: Re: Corrupted pictures after scratching - single movies
Post by: YyyNnn on February 05, 2018, 06:57:20 pm
Same here!!! Please fix
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on February 05, 2018, 07:40:14 pm
TMDB have changed the jpg encoding engine and this has caused the issue on the Mede8er Movie Scraper. We have investigated the issue and think the problem lies in the header marker of the jpg files as the parameter density is incorrect. It used to read 'density    = 72 x 72 DPI (dots per inch)' but now it reads   'density    = 1 x 1 (aspect ratio)' and we think this could be the problem.

We have communicated with tmdb and they say the new images work on all image/decoders they have tested and it would be impossible to regenerate all the images again just to resolve the Mede8er issue. So we left with this mess and nothing we can do from our side to resolve it.

Workaround: Open images that are corrupted on your PC in any image package ie Paint will do and just save it over the original. Then you can open the movie info sheet and press 'Edit' on the remote and then 'save'.

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 05, 2018, 08:49:13 pm
TMDB have changed the jpg encoding engine and this has caused the issue on the Mede8er Movie Scraper. We have investigated the issue and think the problem lies in the header marker of the jpg files as the parameter density is incorrect. It used to read 'density    = 72 x 72 DPI (dots per inch)' but now it reads   'density    = 1 x 1 (aspect ratio)' and we think this could be the problem.

We have communicated with tmdb and they say the new images work on all image/decoders they have tested and it would be impossible to regenerate all the images again just to resolve the Mede8er issue. So we left with this mess and nothing we can do from our side to resolve it.

Workaround: Open images that are corrupted on your PC in any image package ie Paint will do and just save it over the original. Then you can open the movie info sheet and press 'Edit' on the remote and then 'save'.

Mede8er1

Hello,
could you better explain the passage to solve the problem?
However, from what you wrote it is clear that the support from TMDB is over, or rather that they do not care about the mede8er ...
I kindly ask you to teach me how to remedy well as the problem is quite annoying.
I have to open the corrupted images with paint (cover.jpg-fanart.jpg-about.jpg-folder.jpg) and then how do I modify them?
I have seen that those corrupted have 72dpi, but even if I put them at 300dpi they do not fix.
What is the correct procedure?
Greetings waiting
Sayon
Title: Re: Corrupted pictures after scratching - single movies
Post by: Freebird on February 06, 2018, 02:37:40 pm
Hi....

I too have the corrupted images on movie scraper. Front cover on library and on the info sheet. I have noted down the DPI resolution of three movies, one corrupt, the other two are okay. Corrupt - all images are 96DPI. The other two are...... First - about.jpg 96DPI cover/fan/folder all 72DPI.....Second - fan 300DPI about 96DPI cover/folder 72DPI. I can’t see any consistency here for me to attempt any manual intervention.

I have tried the workaround mentioned earlier but have had no luck, had an incline it wouldn’t work as about.jpg is just a blocky mess when viewed in the movies folder and when opened in paint.

Has anyone found a workable fix yet. Was hoping this issue would have been fixed like the TV scraper the other month, doesn’t look like this is going to be possible.

On a lighter note - Any news on a UHD player yet?

Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on February 06, 2018, 02:43:27 pm
The easiest and quickest way to do the workaround is as foll

1. Download and install 'Image Resize' Its a free Microsoft App https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0 (https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0) 
2. Right click on any image and you will see a new entry 'Resize pictures', now select this and set the size to Large and tick the 'Replace the originals'
3. Navigate to a movie folder that has the image problem
4. Select all the images then right click and select  'Resize pictures' and then 'Resize' bottom right.
5. Navigate to the same movie on the Mede8er and open the info image (about.jpg) and select 'edit' on the Mede8er remote and then select 'Save' on the TV screen.

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: richie0100 on February 06, 2018, 02:44:38 pm
Tried what u said with paint but still the same
Title: Re: Corrupted pictures after scratching - single movies
Post by: Freebird on February 06, 2018, 02:46:20 pm
Thank you. I will give that a try.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on February 06, 2018, 02:46:58 pm
Quote
Tried what u said with paint but still the same

Pls give me the movie name
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 06, 2018, 08:13:06 pm
The easiest and quickest way to do the workaround is as foll

1. Download and install 'Image Resize' Its a free Microsoft App https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0 (https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0) 
2. Right click on any image and you will see a new entry 'Resize pictures', now select this and set the size to Large and tick the 'Replace the originals'
3. Navigate to a movie folder that has the image problem
4. Select all the images then right click and select  'Resize pictures' and then 'Resize' bottom right.
5. Navigate to the same movie on the Mede8er and open the info image (about.jpg) and select 'edit' on the Mede8er remote and then select 'Save' on the TV screen.

Mede8er1

I followed your guide and now everything is ok.
Thanks for your advice.
Greetings
Title: Re: Corrupted pictures after scratching - single movies
Post by: elton-77 on February 07, 2018, 11:26:00 am
Thanks for a workaround ... regrettably it does not work for me.

The easiest and quickest way to do the workaround is as foll

1. Download and install 'Image Resize' Its a free Microsoft App https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0 (https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0) 
2. Right click on any image and you will see a new entry 'Resize pictures', now select this and set the size to Large and tick the 'Replace the originals'
3. Navigate to a movie folder that has the image problem
4. Select all the images then right click and select  'Resize pictures' and then 'Resize' bottom right.
5. Navigate to the same movie on the Mede8er and open the info image (about.jpg) and select 'edit' on the Mede8er remote and then select 'Save' on the TV screen.

Mede8er1

Firstly, having downloaded Image Resizer and rebooted my Windows 10 PC,  right clicking on any picture does not have the 'new entry' Resize Pictures or the ability to set the picture to Large.

What have I missed here?

One thing for sure, this is a pain in the arse!
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 07, 2018, 12:55:20 pm
Hello,
I hope that mede8er will find a durable solution, Image Resizer does not work for me and I'm on windows 7 more youtube does not work anymore, the net apps do not work so that's a lot
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 07, 2018, 02:50:00 pm
Thanks for a workaround ... regrettably it does not work for me.

Firstly, having downloaded Image Resizer and rebooted my Windows 10 PC,  right clicking on any picture does not have the 'new entry' Resize Pictures or the ability to set the picture to Large.

What have I missed here?

One thing for sure, this is a pain in the arse!

strange...
did you install it as an administrator?
I did so and the menu appeared by right clicking on an image.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 07, 2018, 02:58:44 pm
Hello,
I hope that mede8er will find a durable solution, Image Resizer does not work for me and I'm on windows 7 more youtube does not work anymore, the net apps do not work so that's a lot

As Mede8er1 explained, I know that the problem is not the mede8er, but it is TMDB.
I report what was said by mede8er1:
<< We have communicated with tmdb and they say that the new images work on all the images / decoders they have tested and it would be impossible to regenerate all the images again just to solve Mede8er's problem. So we left with this mess and nothing we can do on our part to solve it. >>

So I think the solution will never be from TMDB ...
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 07, 2018, 03:15:34 pm
Hello,
I hope that mede8er will find a durable solution, Image Resizer does not work for me and I'm on windows 7 more youtube does not work anymore, the net apps do not work so that's a lot
Realtek are not going to fix the SDK for outdated chips. As third party servers change at their end, then the clients fail on the player.
If Mede8er had new product the X3D would still have these issues as an outdated device. Realtek would only be fixing the latest SDK for their ARM based chips, not the 1186/1185 and 1073.
Title: Re: Corrupted pictures after scratching - single movies
Post by: stof77 on February 07, 2018, 04:44:20 pm
The easiest and quickest way to do the workaround is as foll

1. Download and install 'Image Resize' Its a free Microsoft App https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0 (https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0) 
2. Right click on any image and you will see a new entry 'Resize pictures', now select this and set the size to Large and tick the 'Replace the originals'
3. Navigate to a movie folder that has the image problem
4. Select all the images then right click and select  'Resize pictures' and then 'Resize' bottom right.
5. Navigate to the same movie on the Mede8er and open the info image (about.jpg) and select 'edit' on the Mede8er remote and then select 'Save' on the TV screen.

Mede8er1

Hi there I'm also concerned with this problem,

what alternative is there for Mac users or Windows 7,  the Image Resize app is Windows 10 only !!
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 07, 2018, 04:48:09 pm
thank you jer1956 for your post it is clear that the problem comes from TMDB! my question is whether the mede8er is deffinitely lost for the film  pictures , if yes I do not see the interest of mede8er ?? thank you for your work
Title: Re: Corrupted pictures after scratching - single movies
Post by: elton-77 on February 07, 2018, 09:20:32 pm
strange...
did you install it as an administrator?
I did so and the menu appeared by right clicking on an image.

How can an app be installed as an administrator?
I visited the Microsoft store, dowloaded and it automatically installed.
Could you enlighten me please?
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 07, 2018, 11:09:47 pm
How can an app be installed as an administrator?
I visited the Microsoft store, dowloaded and it automatically installed.
Could you enlighten me please?

button you can destroy on the executable of Resize Image and in the menus that appear select "execute as administrator".
The story software is compatible for both windows 7 and windows 10 ...

PS:for windows 7 just give it compatibility to the executable (always with the right mouse button)
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 07, 2018, 11:13:50 pm
however, I noticed that with the TV series my mede8er covers and images of the various episodes upload them optimally ... only with the movies loads them with artifacts.
So by adopting the method suggested by mede8er1 you get all the covers of both the films and the TV series
Title: Re: Corrupted pictures after scratching - single movies
Post by: hdfan on February 08, 2018, 01:33:27 am
Hi to all, thanks to Mede8er1 for his solution, it works !!! But it's a pain in the "ass" because you have to do it by hand for each folder... (sorry for my English, I'm French) It's a problem with the size of the jpg.
This is my solution step by step and it works !!!

You have to  :

1. Download and install 'Image Resize' Its a free Microsoft App https://www.microsoft.com/en-us/store/p/resize-image/9p87m9tknkvl?SilentAuth=1&wa=wsignin1.0
2. Scrap all your movies and choose your pictures, then save
3. In each folder you find 4 JPG (about - cover - fanart - folder)
4. Delete "About.jpg"
5. Open the Microsoft App
6. Then use the setting I found (see my jpeg, sorry the program is in french but I translate it to help you)
7. Each time save the modification and erase the old jpg
8. When you have finished scan again with your Mede8er
It works now fine for me
I hope this will help you !!!
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 08, 2018, 01:40:24 am
thank you jer1956 for your post it is clear that the problem comes from TMDB! my question is whether the mede8er is deffinitely lost for the film  pictures , if yes I do not see the interest of mede8er ?? thank you for your work
You could generate them on a pc and transfer them to Mede8er. Tools like ThumbGen, YADIS, YAMJ have been  available for that. They do have a small learning curve (only one such tool would be needed) There are dedicated threads for them in the forum.
Title: Re: Corrupted pictures after scratching - single movies
Post by: deano86 on February 08, 2018, 06:01:50 am
I too found that I could not download the Microsoft Resize Image app, but I found that I have the Microsoft Office Picture Manager on my Windows 7 laptop.  I then followed the above procedure of deleting the About.jpg.  Then I opened up each of the Cover, Fanart and Folder.jpgs, and simply used the Resize option under the Picture menu to size them to something slightly different and then used the "Save As" command to overwrite the original photos.  Rescanned the folder in the Mede8er and sure enough, back to good again!
Title: Re: Corrupted pictures after scratching - single movies
Post by: miike on February 08, 2018, 10:14:55 am
The work around is perfect. It is important that you open first in paint, then click save as, save and overwrite the file. Then go to the mede8ter, find the movie, press the menu button at bottom left of cursor pad on remote then edit and then navigate to save on the screen. It works every time but if you miss any of the sequence out it does not!!! Hope that helps?  :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 08, 2018, 11:37:09 am
the technique of modifying the picture with resize or paint seems tedious to me, for a folder ok, for 70 folder for me is the galley, if this is the final solution for the case mede8er and no improvement and proposed I find it sad, all knowing that it comes from tmdb but mede8er could find another server no?
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 08, 2018, 11:56:20 am
« Last post by hdfan on Today at 01:33:27 am
bonjour hdfan

j ais lu ton post sur le forum ,es tu d'accord pour échanger par mp sur le fonctionnement du mede8er (Corrupted pictures after scratching ) car maintenant ça commence à me gonfler un peut suis  français egalement
cordialement
Title: Re: Corrupted pictures after scratching - single movies
Post by: Freebird on February 08, 2018, 11:57:51 am
 ;D Finally sorted.

Were unable to use the resizing app as I’m on Win 8.1, but I was able to find a clone version which works a treat.
Using a resizer from Digitalred. Same procedure as mentioned above. If you want to try it just make sure you tick the ‘dont make a copy’ in the advanced option.

Any members here have an idea how to solve my ongoing issue with my Favorites Wall? I have two entries, one called Backup, the other called Certificate, ironically both have corrupt cover and fan-art. These appear after adding trailers. Now I’m pretty sure I’ve deleted these entries before but can’t remember how. Since refreshing everything after sorting out the about.jpg issues they have returned. the thing is they only show up in Favorites, nowhere else. Grateful for any help.....
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 08, 2018, 01:31:37 pm
the technique of modifying the picture with resize or paint seems tedious to me, for a folder ok, for 70 folder for me is the galley, if this is the final solution for the case mede8er and no improvement and proposed I find it sad, all knowing that it comes from tmdb but mede8er could find another server no?
Mede8er no longer have an income stream. They cannot keep changing the code every time a third party changes at their end. Third party online services are vanishing one by one.
And there are extranal scrapers as an alternative.
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 08, 2018, 02:02:38 pm
annoying, mede8er can not find another application that tmdb for scrapers automatically, scrapers manually c is zero, boxes like zappiti or dune do it normally without problem
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 08, 2018, 02:16:57 pm
It requires code changes. The player is well beyond that in it's life cycle. Med have no new product which would be fixed.
Title: Re: Corrupted pictures after scratching - single movies
Post by: stof77 on February 08, 2018, 02:32:31 pm
It requires code changes. The player is well beyond that in it's life cycle. Med have no new product which would be fixed.

This is typically the problem of our consummer society,

for me, and surely a lot of others meed8er players owners, those are  still very good products, I don't feel the need for 4k, so why should I bother buying another media player,

the problem IS the support, especially seeing that the players are still available on meed8er webshop,

I totally agree that if Tmdb is no longer friendly, another server should be used for scraping,

but I also agree that if there is some work to do for a new FW, the coders should be paid for it.
Title: Re: Corrupted pictures after scratching - single movies
Post by: stof77 on February 08, 2018, 02:51:04 pm
@ Guys I don't understand,

do all the scraped files are corrupted (about - cover - fanart - folder),

or

only the about.jpg ?

It seems here only the about.jpg is corrupted so why messing with all 4 files has to be done, just trying to understand...
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 08, 2018, 03:10:12 pm
This is typically the problem of our consummer society,

for me, and surely a lot of others meed8er players owners, those are  still very good products, I don't feel the need for 4k, so why should I bother buying another media player,

the problem IS the support, especially seeing that the players are still available on meed8er webshop,

I totally agree that if Tmdb is no longer friendly, another server should be used for scraping,

but I also agree that if there is some work to do for a new FW, the coders should be paid for it.

Mede8er make their money when units are made and sold in to retailers. They have not made X3D'scin three years. No one is coding for the 1186 anymore. Retailers should sell them as surplus stock at a discount becuase of support issues.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 08, 2018, 03:12:36 pm
@ Guys I don't understand,

do all the scraped files are corrupted (about - cover - fanart - folder),

or

only the about.jpg ?

It seems here only the about.jpg is corrupted so why messing with all 4 files has to be done, just trying to understand...

The about is built from the others. The build code is corrupting the created about  due to invalid data in the input jpg's. 
Title: Re: Corrupted pictures after scratching - single movies
Post by: hdfan on February 08, 2018, 07:25:48 pm
Bonsoir fifre,

pas de problème, en espérant pouvoir t'aider car je n'utilise pas toutes les fonctions de mon Mede8er1000X3D

Cordialement
Title: Re: Corrupted pictures after scratching - single movies
Post by: richie0100 on February 08, 2018, 08:12:35 pm
Is there another media player that works like this and has the pictures of the film.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Lee.WHU on February 09, 2018, 07:32:58 am
Is there another media player that works like this and has the pictures of the film.

I've been looking into the Zappiti One, i'm still hoping i wont need to tho and they will resolve this scrapping issue.
Title: Re: Corrupted pictures after scratching - single movies
Post by: ibrouwer on February 09, 2018, 08:44:45 am
I am thoroughly disgusted with this kind of support from Mede8er. I bought my 800X3D not too long ago and am now faced with having to buy another product because Mede8er refuses to come up with a solution.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 09, 2018, 10:28:40 am
I am thoroughly disgusted with this kind of support from Mede8er. I bought my 800X3D not too long ago and am now faced with having to buy another product because Mede8er refuses to come up with a solution.

Look at when the first firmware came out. This is not a new product. It is now an outdated product originally created by subcontractors for Sanji. No one is coding for 1186 any more. There is no one to subcontract the work too.

The issue is with retailers selling the X3D at full price, and not as outdated surplus stock now beyond major firmware fixes.
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 09, 2018, 10:39:08 am
strongly agree, I am also disappointed with the lack of communication and effort on the part of mede8er, to find a solution to the problem of Corrupted pictures after scratching -
I contacted TMDB following this problem here is their answer

Corrupted pictures after scratching
written by fife on February 8, 2018 at 07:30

hello I'm talking to you about a problem after scraping on the case mede8er, for some time the scrape movies no longer works mede8er communicates that "TMDB has changed the encoding engine jpg and this caused the problem on the Scraper Mede8er Movie." please can you give me some hints about this problem and how to do it cordially
 
Reply from TMDB

Travis Bell Response
MOD
the 8th of February 2018 at 10:25

Hi @fifre, this is a known issue with any JPEG decoder mede8er is using. JPEG decoder they are using.

We have tested many clients and decoders and this is the only reported issue, so I suspect it's just an issue with the particular decoder (or version) they are using. It can be fixed with an update to the decoder

There is no change on our end at this time.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 09, 2018, 10:55:59 am
So?
The decoder cannot be changed now. TMDB are creating faulty files and saying the decoder should be more fault tolerant. That is a cop out. They should be creating files with the correct descriptors, not putting aspect ratio data in the DPI field. Who designs a jpg decoder to deal with that?

Patching media to put in missing data is part and parcel of using a Realtek chipped player. They have never been as fault tolerant as Sigma chips.

And it should be noted the issue is not with displaying the downloaded jpg's. The player has no problem with that. The issue is when they are processed to create the About, which no other device may be doing.
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 09, 2018, 03:49:32 pm
TMDB messed up and are refusing to fix it.
Title: Re: Corrupted pictures after scratching - single movies
Post by: TheHX on February 09, 2018, 04:56:59 pm
Workaround with deleting "about", resizing the rest of pics and scan works perfectly. You can resize with any graphical application (paint, photoshop, irfanview, exactly any pic viewer)..
Title: Re: Corrupted pictures after scratching - single movies
Post by: ibrouwer on February 09, 2018, 05:26:53 pm
Look at when the first firmware came out. This is not a new product. It is now an outdated product originally created by subcontractors for Sanji. No one is coding for 1186 any more. There is no one to subcontract the work too.

The issue is with retailers selling the X3D at full price, and not as outdated surplus stock now beyond major firmware fixes.
Even at a lower price I would not have bought it had I known about this scraper issue. I don't understand why you are so defensive about the lack of support for this product. Surely there has got to be a software workaround for just displaying a jpg image correctly ? The fact that the mede8er is the only product that has a problem points to mede8er and not to the provider of the scrape information. Technology moves forward and if you want to stay in the game you have to move forward with the rest. Not giving any support on a major issue like this is just unacceptable.
I have decided to move away from mede8er and will probably buy a Nvidia Shield TV box.
Title: Re: Corrupted pictures after scratching - single movies
Post by: ibrouwer on February 09, 2018, 05:29:05 pm
Workaround with deleting "about", resizing the rest of pics and scan works perfectly. You can resize with any graphical application (paint, photoshop, irfanview, exactly any pic viewer)..

I tried it and it didn't work
Title: Re: Corrupted pictures after scratching - single movies
Post by: TheHX on February 09, 2018, 07:41:46 pm
I delete "about" and slightly resize each one like fanart, cover, folder. that's all. Replace all three and then rescan the folder from player's menu. Fortunately I had just few covers to repair..so far :) 
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 09, 2018, 09:27:13 pm
I confirm that the TV series are scanned for good ...
for the films among all the methods listed the one that works and which, in my opinion, is good for most of us and that of Mede8er1.
I enclose the photo of how to set the software I used to edit the images
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 09, 2018, 10:04:22 pm
1076/5000
First of all, download the "Image Resize for Windows 3.0" software that is compatible with both win7 and win10.
After you have installed it in administrator mode you will see that if you right-click on any image the "resize pictures" entry appears in the menu window.
Now go into the mede8er and scan your movies and you will see that when you go to the mede8er Prefriti menu and watch your movies they will have all the covers grainy.
At this point (via PC) go to the folder that contains your films and select the 4 files (cover-fanart-about-folder) with the right mouse button and select resize pictures from the menu, click on ok.
Go back to the mede8er in favorites and you will see that the covers have become ok.
At this point you navigate one by one the various movies to which you have modified the images and stop when you show the about, you will see that it is corrupt.
At this point when you are on the image about press on the remote control the "modify" button and you will see that the image about becomes perfect ... select save and it's done.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 10, 2018, 08:35:01 am
Even at a lower price I would not have bought it had I known about this scraper issue. I don't understand why you are so defensive about the lack of support for this product. Surely there has got to be a software workaround for just displaying a jpg image correctly ? The fact that the mede8er is the only product that has a problem points to mede8er and not to the provider of the scrape information. Technology moves forward and if you want to stay in the game you have to move forward with the rest. Not giving any support on a major issue like this is just unacceptable.
I have decided to move away from mede8er and will probably buy a Nvidia Shield TV box.

Defensive? Pointing out why the problem exists is not being defensive. The downloaded images are being displayed. The issue comes when an SDK library command is used to send them to the hardware in order to create the About. That expects perfect and accurate header data. If not we get Rubbish In - Rubbish Out. Mede8er are not creating the rubbish.
Title: Re: Corrupted pictures after scratching - single movies
Post by: TheHX on February 10, 2018, 08:38:38 am
I scratched The Dark Tower just couple of mins ago.All looks fine.No errors in didplay. Back to normal work ?:)
Title: Re: Corrupted pictures after scratching - single movies
Post by: bikerblok102 on February 10, 2018, 05:57:14 pm
Managed to find a workaround using internal scraper and mac.

First use internal scraper as usual.

I then opened folder using internet.

1: I deleted about.jpg
2: copied cover.jpg, fanart.jpg and folder.jpg to mac hard drive.
3: open in photoshop (but works with preview (comes with os) then resave (not save) and overwrite the file and save image quality to highest.

Then copy cover.jpg, fanart.jpg and folder.jpg files back to mede8 over internet and overwrite files there making sure that about.jpg has been deleted.

Then go back and scan folder this then makes a new about.jpg which isnt corrupted.

Hope this makes some sense

Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 10, 2018, 09:06:01 pm
I scratched The Dark Tower just couple of mins ago.All looks fine.No errors in didplay. Back to normal work ?:)

I still do not work scanning the covers with the movies ... but with the TV series yes
Title: Re: Corrupted pictures after scratching - single movies
Post by: shirleyann on February 11, 2018, 07:31:40 am
This works... BRILLIANT Thanks
1076/5000
First of all, download the "Image Resize for Windows 3.0" software that is compatible with both win7 and win10.
After you have installed it in administrator mode you will see that if you right-click on any image the "resize pictures" entry appears in the menu window.
Now go into the mede8er and scan your movies and you will see that when you go to the mede8er Prefriti menu and watch your movies they will have all the covers grainy.
At this point (via PC) go to the folder that contains your films and select the 4 files (cover-fanart-about-folder) with the right mouse button and select resize pictures from the menu, click on ok.
Go back to the mede8er in favorites and you will see that the covers have become ok.
At this point you navigate one by one the various movies to which you have modified the images and stop when you show the about, you will see that it is corrupt.
At this point when you are on the image about press on the remote control the "modify" button and you will see that the image about becomes perfect ... select save and it's done.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 11, 2018, 09:00:48 am
This works... BRILLIANT Thanks

I'm happy for you.
To me this is the only method that does not miss a film unlike those listed.
Title: Re: Corrupted pictures after scratching - single movies
Post by: shirleyann on February 11, 2018, 09:22:41 am
Am still hoping they fix it but your method is FAB and really easy with your instructions , I'm so pleased as it was really driving me mad, lol.
Thanks Again ;D
Title: Re: Corrupted pictures after scratching - single movies
Post by: propfax@gmx.de on February 11, 2018, 06:14:47 pm
Hi all,

I've this problem too  :'(

My generally understanding problem is this :
If I open the "about" file, it doesn't matter with wich SW, it looks every time broken, how could "another save method" fix it ?

I do not have Win10, in this case I'm not able to use the suggested APP.

I tried to open the corrupted files with :
- MS Paint
- Paint.Net
- Gimp
- Photoshop

I used save (overwrite original file) and save as and than Copy,
nothing worked => every method dind't work.

Is a setting for a graphics Sw (one of this above) for a file available which works ?

KR
propfax
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 11, 2018, 08:33:55 pm
Hi all,

I've this problem too  :'(

My generally understanding problem is this :
If I open the "about" file, it doesn't matter with wich SW, it looks every time broken, how could "another save method" fix it ?

I do not have Win10, in this case I'm not able to use the suggested APP.

I tried to open the corrupted files with :
- MS Paint
- Paint.Net
- Gimp
- Photoshop

I used save (overwrite original file) and save as and than Copy,
nothing worked => every method dind't work.

Is a setting for a graphics Sw (one of this above) for a file available which works ?

KR
propfax

What operating system do you use?
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 11, 2018, 08:44:26 pm
1. The about.jpg needs to be deleted updated

2. The other pictures need to be opened and resaved.

Please read the detailed instructions again carefully.
Title: Re: Corrupted pictures after scratching - single movies
Post by: TheHX on February 12, 2018, 12:45:04 pm
And now something different :) Player sticks "about" in black and white....gosh.....:) 
Title: Re: Corrupted pictures after scratching - single movies
Post by: YyyNnn on February 12, 2018, 07:25:08 pm
I am very sorry... I love mede8er but i think the support dep. Should fix this issue. I dont think opening folders with pc and resize pics is the solution... The problem is not for the users to fix, there are workarounds that developers can use to fix it and then  let us all download new firmware.
Please fix the problem.
Thanks
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 12, 2018, 07:37:53 pm
What workarounds? The player needs correct mime data. It always has. You have to have been lucky not to have corrected video by remuxing to  mkv to correct mime data in video. Realtek chips are not fault tolerant of missing or incorrect mime data.
Title: Re: Corrupted pictures after scratching - single movies
Post by: YyyNnn on February 12, 2018, 07:58:34 pm
I after pressing "edit" all pics look fine, and after pressing "save" its corrupt,  there  must be something you can do...
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 12, 2018, 08:06:33 pm
I after pressing "edit" all pics look fine, and after pressing "save" its corrupt,  there  must be something you can do...

They checked. The build command is part of the SDK library. The 1186 is a defunct chip and Realtek won't change it now. Especially when the problem is rubbish mime data.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Fantaman on February 12, 2018, 10:30:31 pm
Is this an issue with these players or all media players that scrape? My understanding from TMDB is it has been tested on other players and worked fine.

Can't Mede8er just switch where the images come from so not TMDB?

Was once a great player and but now showing it's age. The Jukebox and scraping was THE main reason I bought this player, without it working properly, I'll dump it on eBay and buy something else.

The workaround suggested on here to much of a fuff for me.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 13, 2018, 08:41:06 am
The downloaded images are displayed. But buiding the About uses the faulty mime data embedded in the jpg header. Sanji have no engineers. Everthing was subcontracted. Any issues requiring changes to the hardware and the Realtek SDK cannot be done.
There is a long list of such issues. Gapless music, subtitles, MP4 with no stream data.

Internal scraping was only a recent addition. Fixing the faulty jpg header could be added to external scrapers if their designers wanted too. Most will just say tmdb are at fault.
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 13, 2018, 02:20:06 pm
Fixing the faulty jpg header could be added to external scrapers if their designers wanted too. Most will just say tmdb are at fault.

This is about TheMovieDB.Org:

ThumbGen is receiving faulty info in thumbnails and saving them with the DPI fields empty. The background images are coming through with correct information (72 dpi). ThumbGen is saving the about.jpg with 96 in the DPI fields. All the pictures look OK.

We haven't heard anything on YAMJ or YADIS, so they might be OK as well.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Satnaff on February 13, 2018, 06:19:34 pm
TMDB have changed the jpg encoding engine and this has caused the issue on the Mede8er Movie Scraper. We have investigated the issue and think the problem lies in the header marker of the jpg files as the parameter density is incorrect. It used to read 'density    = 72 x 72 DPI (dots per inch)' but now it reads   'density    = 1 x 1 (aspect ratio)' and we think this could be the problem.

I've had a brief look using a hex editor at the file header information on some 'good' cover / folder / fanart jpg files compared to what the database is now throwing up; the 15th to 18th bytes (APPO marker segment Xdensity and Ydensity fields) of the 'good' files have a (decimal) value of 72 and 72 respectively, whilst the more recent files gleaned from scanning the database have (decimal) values of 1 and 1 respectively.  These nevertheless appear to conform to JPEG - JFIF APPO, where these particular APPO marker fields apparently only need not be zero.

I haven't had time (yet) to check for other 'good' files that may have higher density, nor time (yet) to faff about changing the byte values to see what happens and until they find a solution I have merely re-saved the scanned cover/folder/fanart (and the values were automatically changed to 72 x 72), rescan in mede8er (to build the about.jpg) which does the trick.  I can also recommend others' suggestion and try out ThumbGen which I am frankly pleased with despite a small learning curve thus far - though this may not be a desirable option if anyone has a few hundred / thousand movies to add new art work.

Edit I: since looked at other 'good' cover.jpgs in the editor with higher density e.g. 300 x 300; these were also unaffected and allowed the about.jpg to be built.  So I'd reaffirm my earlier thoughts that the issue isn't regarding specific resolution or pixel density, it just seems that the values of 1 x 1 in the header info is clearly not 'good' causing this major tilt.

Edit 2: Using the hex editor for those 'bad' cover/fanart/folder files, I changed the byte values to (hex) 00 48 00 48 - viewed file, image displays no probs.
So why can't some software / firmware do this for us?
Title: Re: Corrupted pictures after scratching - single movies
Post by: PalfiZsolt on February 13, 2018, 06:36:46 pm
Dear jer1956,

I'm a software developer/architect, but honestly I don't understand your arguments. You mentioned it is not possible to do anything, because the hardware support has finished. Does hardware decoder is used for JPEGs? Why this decoder works correctly when we are in edit mode? Or it is a software decoder? Then why Sanji cannot modify the code?

I cannot decide if this is a TMDB issue or not. It seems there is problem only with Mede8er players. Apart from this it is sure that Sanji's customers are not satisfied, so Sanji's interest and responsibility to provide a solution for this problem. Working with external PC application to modify the JPEGs manually is not a solution.

"Sanji have no engineers. Everthing was subcontracted." - it is not acceptable argument for me. When I bought my 800X3D, I bought Sanji's product. Not the subcontractor's product. I don't care who else worked on this product. Sanji should manage the supporting activites (as they did in the production activites) with an own developer team or a subcontractor team. I can forgive it only if Sanji went bankrupt. Is it the reality? They have the best media player, so it has to be because of the support...

I chosed Mede8er, because of performance, feature set, frequent firmware update and 5 years guarantee. Yes, I have paid for the 5 years guarantee to support me, and I still have 1.5 years back. The feature set less and less, which is not acceptable. There is no youtube, there are problems with the internet applications, the subtitle's DNS management, etc. I have paid for those features. I expect the fixes, else I will take my player back to the retailer to ask for my money back.

I mentioned I work in software development industry. I can tell several examples when we had to make software based workaround solutions to avoid our 3rd-party partners faulties. This is the life. However, Sanji still has two options: it solves the problem or it convinces the TMDB. I'm sure something legal agreement have to be between Sanji and TMDB.

The third option could be if Sanji shares the software source code with the community. I'm sure there will be some developers like me who would be happy to improve the existing firmware.

Sorry, if I was offensive some places, but I'm really angry because even a feature has stopped to work.

Thank you for reading my long post.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Satnaff on February 13, 2018, 06:49:41 pm
The third option could be if Sanji shares the software source code with the community. I'm sure there will be some developers like me who would be happy to improve the existing firmware.

Don't know if this is feasible - and I'd love to help but don't have enough programming knowledge - anyway, well volunteered  :)

I only recently added another new mede8er for a spare room, so am likewise disappointed with this debacle.  Especially as (IMHO) it beats the pants off the WDTV Live I used to have to labour with.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 13, 2018, 07:31:33 pm
I'm sure something legal agreement have to be between Sanji and TMDB.


Actually no. Both scrapers are optional freebies. They are not in the code and you can only use them by accepting the terms on the agreement.

Because OEM's like  Sanji have no engineers they cannot gureentee longevity of features. Again it says on the box all features are subject to change.

Sanji have stopped developing Mede8er products for now. And no subcontractors support 1186 coding. The subcontractors have the SDK, not Sanji. The code users a ton of Realtek libraries without which the code cannot be built into working code. Those are part of the SDK. And those libraries are where fixes are required. Realtek are now two chip generations later. They are not going to spend thousands fixing outdated SDK's. They never have. After three years of production all fixes are buy the next model. It has been like that since 2008.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 13, 2018, 10:15:18 pm
Someone explains to me why despite the problems listed, the TV series are perfect, while the movies do not?
Title: Re: Corrupted pictures after scratching - single movies
Post by: PalfiZsolt on February 13, 2018, 10:58:35 pm
Everything has at least 10 years support AFTER END OF PRODUCTION. Cars, cameras, PCs, Notebooks, etc. It is not possible to just "stop" the support. I think this is a legal requirement in the European Union. My Mede8er is only 3.5 years old. It was not cheap, and the current capability is not better than the other product was, but it was 30-40% cheaper.

I understand that this is because of Realtek. However, it is Sanji's fault it accepted Realtek rules. Don't tell me that there is no contract between Realtek and Sanji neither.

It is not fair play. It is not fair that the customers were not informed in advance, before the purchasing. Sorry to say that, but for my part, I will enforce the guarantee to get my money back.
Title: Re: Corrupted pictures after scratching - single movies
Post by: fifre on February 13, 2018, 11:20:14 pm
Dear PalfiZsolt
very good product analysis, and I totally agree with you!
if we believe jer1956's comments on the problem I think it's the end of the X3D, as far as I'm concerned I'm going to another product, I'm tired of hacking manually JPEG files is not the purpose, the X3D is soon dead it feels the end with great regret for me
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 14, 2018, 08:58:44 am
Everything has at least 10 years support AFTER END OF PRODUCTION. Cars, cameras, PCs, Notebooks, etc. It is not possible to just "stop" the support. I think this is a legal requirement in the European Union. My Mede8er is only 3.5 years old. It was not cheap, and the current capability is not better than the other product was, but it was 30-40% cheaper.

I understand that this is because of Realtek. However, it is Sanji's fault it accepted Realtek rules. Don't tell me that there is no contract between Realtek and Sanji neither.

It is not fair play. It is not fair that the customers were not informed in advance, before the purchasing. Sorry to say that, but for my part, I will enforce the guarantee to get my money back.

You contract is with the Retailer. They should be selling these as outdated stock whose features are non functional due to external internet changes. Media players have always had features fixed by expecting users to upgrade. But Sanji have no new product to upgrade too. Sigma where famous for saying a problem had been fixed....in the next chip.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 14, 2018, 09:04:13 am
Someone explains to me why despite the problems listed, the TV series are perfect, while the movies do not?

TV series do not have about files. The About file is created by processing downloaded files from the movie data base site. Those images have invalid header data. The 1186 has a puny CPU and powerful hardware codecs. Everthing is done by instigating a supplied library function to offload tasks to the codecs. That includes building the About. This is a simple case of Rubbish in-Rubbish out. And Mede8er are not creating the rubbish files.
Title: Re: Corrupted pictures after scratching - single movies
Post by: dntaylor on February 14, 2018, 09:41:01 am
The Mede8er is one of the best devices I have ever bought which has had some fantastic support from a great community which has lasted for some years. I am still not willing to change to another media player yet because I still think this is still the best media player for HD and 3D video, but I do feel this issue should be supported and sorted out.
Title: Re: Corrupted pictures after scratching - single movies
Post by: PeteW on February 14, 2018, 11:25:58 am
I purchased a MED600X3D just over 2 years ago to replace a Boxee Box which the manufacturers stopped supporting. I find myself in the same position again.  Manufacturers should support their products for a number of years post final sales.  I find myself extremely angry at sanji.  My other products are Apple, at least they support their products for several years and warn when support is going to stop.   >:( >:( >:(
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 14, 2018, 12:17:57 pm
I purchased a MED600X3D just over 2 years ago to replace a Boxee Box which the manufacturers stopped supporting. I find myself in the same position again.  Manufacturers should support their products for a number of years post final sales.  I find myself extremely angry at sanji.  My other products are Apple, at least they support their products for several years and warn when support is going to stop.   >:( >:( >:(

You are comparing Apples and Pears. Apple control their internet services. They are not hostage to others changing how they work years after models where released.

Realtek, by requiring perfection keep exposing problems other devices do not. The moviedb is creating faulty jpeg's, and opensubs are using Cloudflare for something it is not intended for...interactive databases.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 14, 2018, 04:04:56 pm
TV series do not have about files. The About file is created by processing downloaded files from the movie data base site. Those images have invalid header data. The 1186 has a puny CPU and powerful hardware codecs. Everthing is done by instigating a supplied library function to offload tasks to the codecs. That includes building the About. This is a simple case of Rubbish in-Rubbish out. And Mede8er are not creating the rubbish files.

Thanks for the explanation
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 14, 2018, 08:02:28 pm
Thanks for the explanation

Explanations are not solutions. I can explain a lot of issues I wish we could solve. I have spent a lot of time solving a few, which if charged to engineers would be uneconomic. That is just reality.

Older users are more greatful of what we can keep going. New users just expect what retailers say is in the box.

That attitude can be very frustrating. I wish the the last batch had never been made.
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 14, 2018, 09:49:43 pm
Explanations are not solutions. I can explain a lot of issues I wish we could solve. I have spent a lot of time solving a few, which if charged to engineers would be uneconomic. That is just reality.

Older users are more greatful of what we can keep going. New users just expect what retailers say is in the box.

That attitude can be very frustrating. I wish the the last batch had never been made.
Personally, despite this problem I will continue to be faithful to my MED800 as I consider it an excellent HD player.
It is then a question of doing simple computer operations to solve graphic defects.
I understand that some may be a nuisance to this problem, but the important thing is that when the forum happens through the contribution of everyone, at least we get to fix it.
So as long as there will not be an equivalent player on the market and that also supports 4K I will go on like this
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 14, 2018, 11:22:35 pm
The Mede8ers are good players for HD and 3D. Even very recent players from other manufacturers cannot play 23.976 FPS and 24 FPS media correctly. As I wait to see how the 4K thing shakes out, I expect to use my Mede8ers for a while (I think we'll stabilize at 8K with HDR and DV.) It'd have been perfect if it had support for:

- Box Set / Saga - Somebody hacked the original Mede8er firmware to add that support (http://www.mede8erforum.com/index.php/topic,4898.0.html); so, if the X3D firmware was made available publicly, it'd get that feature too

- forced subtitle flag
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 15, 2018, 04:50:06 pm
That code was pre secure boot. Now the firmware won't install and run if not built using the secure boot SDK.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Fallen69 on February 17, 2018, 01:22:05 pm
I really wish I had read this forum posting before I decide to re-organise things this morning  :(

Not happy that we have no support (800X3D) product is still being sold on Amazon with no mention that support has been withdrawn.   Should be some end-of-life notice or something plastered over the Mede8er website as well.  I thought just future development had stopped, not the actual support for when things go wrong.

Anyway, I tried the workaround (thanks for that) and it works, but I don't know if I can be bothered to mess around with each entry.   Strange thing is with previous media players never had a scraper and it didn't bother me.  But with this now, because it has a scraper,  I kind of want it to work automatically with no messing. 

What are the alternatives to this media player?  Are there any players that are fully supported?  Other brands etc that somebody could recommend?

At the moment I am tempted to setup a spare PC run Plex and stream.
Title: Re: Corrupted pictures after scratching - single movies
Post by: propfax@gmx.de on February 17, 2018, 05:27:47 pm
Der jer1956,

Your product is based on (own) engineering knowledge, plus supliers and/or OEM parts. It doesn't matter which kind of contracts between this companies are exesting or not,
you are the seller !
The custumor bought from you! And you are in contract with this custumoers, and not one of your supliers or OEM partners.
You are responsible for all issues !

You was telling us, Sanji has no own developers, and this is one of the reasons, why we have to accept this technical issue / to accept the published workarround.
Where are the guys wghich developed the Mede8er with the firmware ?
Sanji sold this product, and I guess the mede8er player is only a "contract work", but this is not relevant.
In this case, they to place a new order to this guys to fixe it !

One part of a vendor is, to make as vendor finacial reserves for guarantee responsibles and after sales !

Take a look to post #73 from YyNnn and #78 from Satnaff.
Do you know, what they did ?
It's the responsible from the Service dept or R&D to figure this out!
Did you payed salary to them ?

The published workarround didn't work for me, and it's not importend if it works or not, because it's a workarround.
There is no guaranty, that a workarround have to work, a workarround is not a FIX !

You guess and hope, that the community (your customers) will accept this workarround, and will "maybe develop" other workarrounds,
with the result, they feel comfortable about this, and you as vendor could "to twiddle one's thumbs'.....

But N O T:
We, your customers, are claiming this issue to you / the vendor Sanji to FIX IT !

That is your responsibility !


KR
propfax

greetings from Germany


PS
@Fallen69
I'm testing a http://www.bee-link.com/Beelink-MiniPC-TV-BOX-61-1.html (http://www.bee-link.com/Beelink-MiniPC-TV-BOX-61-1.html)
you need KODI for this, KODI is very powerful but also very complex in the configuration.
This player works with all formats, ATMOS works, 3D I didn't have testet until now.
I didn't have a 4K device in the moment =>FullHD
A friend from me has already sold the Mede8er and has now a Vero 4K https://osmc.tv/vero/ (https://osmc.tv/vero/)
in the moment support this player no 3D.
(ATMOS, 4K is all working)
Title: Re: Corrupted pictures after scratching - single movies
Post by: Fallen69 on February 17, 2018, 07:28:25 pm
Thnks propfax ... will check out.
Title: Re: Corrupted pictures after scratching - single movies
Post by: YyyNnn on February 21, 2018, 02:16:20 pm
Propfax is right. Snaji have to fix it.
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on February 21, 2018, 07:38:34 pm
I've been tinkering with my mede8er and a raspberry this week and I found a way to make it work (it's not a fix though but it removes the need to manually edit images  :P).

I've installed mitmproxy on the raspberry and run it as a transparent proxy. I've attached a python script that intercepts answers from the server containing "image" in the header. The script edits the density of the images to force 72x72 and transmits them to the client.

I've then changed the gateway of the mede8er to point to the raspberry and now when I scrap, I get 72dpi images, which are accepted by the mede8er to build the about.jpg and the folder.jpg   :)

EDIT: it's weird tough because it seems that tmdb doesn't always send images with 1x1dpi. Some of the "wrong" pictures I got last week are now OK (72dpi)  :o
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 21, 2018, 09:24:43 pm
Please post more details. Something similar could be done with other devices acting as a proxy.
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on February 21, 2018, 10:09:57 pm
The problem that could be encountered with this solution would be if the mede8er uses https for the requests and verifies the certificate. In this case, it would detect the "man-in-the-middle" because it wouldn't provide the right certificate for the domain it was requesting.
During the tests I've made tonight, the mede8er only sent http requests towards image.tmdb.org, so these can be easily intercepted.

I will try to post more details later.
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 22, 2018, 12:33:55 am
This is what I like about the communities that build around hobbies like this.
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on February 22, 2018, 08:43:10 pm
So this is what I have done to get the images (it's a bit long). For this, I am using a Raspberry Pi 3, with Raspbian Stretch

The network needs to be properly configured first. It's better to have a fixed IP otherwise the Raspberry may change IP upon reboot. I will assume that it is done... So let's install mitmproxy.

First do a:
Code: [Select]
sudo apt-get update
sudo apt-get upgrade

Then install the dependencies for mitmproxy:
Code: [Select]
sudo apt-get install python3-dev python3-pip libffi-dev libssl-dev
You need python 3.5 or higher to install mitmproxy 2.0.2 (you can check your current version with: python -V)

I tried to install mitmproxy from apt-get, but I could only have version 0.8-2 (you can check which version will be installed by using apt-cache madison mitmproxy, apt-cache showpkg mitmproxy or apt-cache policy mitmproxy)
So I installed it directly with python:
Code: [Select]
sudo pip3 install mitmproxy
If everything went well, mitmproxy should be installed by now. By default, it uses port 8080 (I haven't tried to change it, but you could). We need to redirect http (80) and https (443) traffic towards it: these are the ports that the mede8er is using to send its queries. If you are running a web server or something else on these ports, you need to disabled it or change its port.
Then you need to allow port forwarding:
Code: [Select]
sysctl -w net.ipv4.ip_forward=1
And redirect the ports:
Code: [Select]
iptables -t nat -A PREROUTING -i eth0 -p tcp --dport 80 -j REDIRECT --to-port 8080
iptables -t nat -A PREROUTING -i eth0 -p tcp --dport 443 -j REDIRECT --to-port 8080
(change "eth0" with your network interface, e.g. "wlan0" for wifi; check with ifconfig or ip link show)

mitmproxy is ready to run. Check if it is working by starting it with:
Code: [Select]
mitmproxy -T --host
(Note: if you want to use mitmproxy as an explicit proxy with your web browser, e.g. for testing purpose, you need to remove the "transparent" option "-T")

Now you should obtain a black window with a blue ribbon on the bottom. The application is ready to receive and process requests. Go to the mede8er and change the gateway to point to the raspberry. Try the scraper on your movie directory: you should have queries/reponses showing in the window (with the 200 code that says that it was processed successfully).
If so, mitmproxy is running fine. Right now, the query and response are left untouched. We need to attach a python script to the program. Quit mitmproxy (press ":", then "q", then "y").

Go to your home folder and open an editor:
Code: [Select]
cd /home/pi
sudo nano changedpi.py

And paste the following code:
Code: [Select]
"""
Written by livevil, version 1.2
Script for mitmproxy (tested with version 2.0.2)
This script intercepts the jpeg images sent by the server, checks whether the jfif
marker is present, if so, it gets the image density  and forces it to (72,72) dpi in
case it is set to (1, 1)
"""
import io
from PIL import Image
from mitmproxy import http
from mitmproxy import ctx

def response(flow: http.HTTPFlow) -> None:
    ctx.log.info("Script has started.")
    if ("image.tmdb.org" in flow.request.host_header) and flow.response.headers.get("content-type", "").startswith("image"):
        ctx.log.info("image sent by image.tmdb.org")
        s = io.BytesIO(flow.response.content)
        img = Image.open(s)
        try:
            imgmarker = img.info['jfif']
        except:
            ctx.log.info("jfif marker not found, nothing done...")
            pass
        else:
            ctx.log.info("image density is : {0} ".format(img.info['jfif_density']))
            if img.info['jfif_density'] == (1, 1):
                ctx.log.info("density is (1, 1), forcing it to (72, 72)")
                s2 = io.BytesIO()
                img.save(s2, "jpeg", dpi=(72,72))
                flow.response.content = s2.getvalue()
                flow.response.headers["content-type"] = "image/jpg"
            else:
                ctx.log.info("image density is OK, nothing done...")

Save and close by pressing "Ctrl+X" and validate with "Y". Now run mitmproxy again with the script attached:
Code: [Select]
mitmproxy -T --host -s changedpi.py
You should get the same black window, with a "[scripts:1]" at the bottom. Try again the scrapper: if everything goes well, the images with 1x1 dpi should be modified to 72x72 dpi.

Also port forwarding will be lost upon reboot, so you will need to enter again:
Code: [Select]
sysctl -w net.ipv4.ip_forward=1
iptables -t nat -A PREROUTING -i eth0 -p tcp --dport 80 -j REDIRECT --to-port 8080
iptables -t nat -A PREROUTING -i eth0 -p tcp --dport 443 -j REDIRECT --to-port 8080
when you restart. This is easily done automatically but I didn't have the time yet.

I didn't test everything extensively. I first installed mitmproxy 2 days ago, after trying some other things. So it's new to me :) Try it and tell me if it works for you :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 23, 2018, 09:44:55 am
Thanks for taking the time to post this.

Many of us have PC's as servers and could act as the gateway.
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on February 23, 2018, 11:43:06 am
It seems that mitmproxy can be installed under windows (if the your "server" is running windows).

Indeed, the same approach could be used to deal with the cloudfare/subtitles problems. I know I used my synology as a DNS server to forward requests to api.opensubtitles.org directly to their IP adress, but the query could be edited with mitmproxy (if performed in plain http, not sure it would works with https), without the need to use a specific DNS server.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Satnaff on February 23, 2018, 12:54:43 pm
I know you're trying to help, fair play, but you've lost me, I'm afraid (surely I'm not the only one?).
I guess I could start swatting up on the technical solutions and getting my head around the jargon just being offered, maybe go and buy / build a pi, start going through a few techy tutorials, but frankly I don't relish this prospect and have a life to be getting on with.

I did email mede8er 'support' but haven't heard back.  Is anybody there . . .?
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on February 23, 2018, 02:13:46 pm
I understand your point and I completely agree with you. The first reason I bought a mede8er was to stop tinkering with a"HTPC" , I wanted to have a proper home mdia player with remote and everything working straight from boot.

But now, facing the different problems and, I must say, a little bit disappointed by the lack of "extended" support for this player, I try to solve these problems with what I had "on board". I got a "not-very-used" raspberry, so it was perfect for that  :D

But still, I agree it's not and it shoudn't be a solution...
Title: Re: Corrupted pictures after scratching - single movies
Post by: xlr8r on February 23, 2018, 02:42:00 pm
For Movie scraping, I gave "Media Companion" a go. (quite similar to TvRename)

It does the .jpg's perfectly, but the only thing i couldn't get to work was the "about" bit. and obviously that's the important bit....

maybe some guru on here can tweak it to work ?

Movie Scraper
https://archive.codeplex.com/?p=mediacompanion (https://archive.codeplex.com/?p=mediacompanion)
source moved to;
https://sourceforge.net/projects/mediacompanion/ (https://sourceforge.net/projects/mediacompanion/)

For Tv shows;
http://www.tvrename.com/ (http://www.tvrename.com/) works perfectly....
in my setup (for Tv Shows only), i use Sickbeard and Sabnzb to "obtain" my tv shows which get downloaded automatically onto a NAS drive. Then i use TvRename to scrape (using it's built-in mede8er template).
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 23, 2018, 03:00:16 pm
I know you're trying to help, fair play, but you've lost me, I'm afraid (surely I'm not the only one?).
I guess I could start swatting up on the technical solutions and getting my head around the jargon just being offered, maybe go and buy / build a pi, start going through a few techy tutorials, but frankly I don't relish this prospect and have a life to be getting on with.

I did email mede8er 'support' but haven't heard back.  Is anybody there . . .?

You already have had the official reponse from Mede8er1. The problem is not fixable via the Realtek SDK. And it's not a fix anyway.  It's a workaround to faulty data from the movie database. The player does not have faulty code. There is no code fault to fix.
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 23, 2018, 03:57:32 pm
I can help those who want to use ThumbGen.

Original ThumbGen thread: http://www.mede8erforum.com/index.php/topic,2006.0.html

Current thread:  http://www.mede8erforum.com/index.php/topic,19397.0.html
Title: Re: Corrupted pictures after scratching - single movies
Post by: Satnaff on February 23, 2018, 04:12:37 pm
You already have had the official reponse from Mede8er1. The problem is not fixable . . .
Sorry for my ignorance; so am I to assume Mede8er1 = customer support = my response? (and my apologies if you're about to tell me 'if you'd read thread xyz you'd know all this' but in an ideal world, none of us would need to venture into the depths of forums to try and fix things, especially those, like me, who only recently purchased a mede8er player). 
I note mede8er1's first post on this thread mentioning along the lines 'we think it's this' and 'we think it's that'.  Really?
I'm just an average Joe consumer with a fairly broad / general IT acumen for most things and I buy stuff expecting it to work and try to get all the kit operating in sync and as media friendly as possible for my less well-teched but better half so as she can watch the telly using one remote and without having to worry or care anything about ethernet cables / HDMI inputs / file management and all the rest of it.  So as an average Joe consumer, I bought my (second) shiny new mede8er only 3 months ago for a spare room.  As before, it came with a nice little glossy manual telling the customer all about how he/she can easily scrape - just click this, click that - job done, it works!  Well guess what, no more it doesn't.
I have a reasonable amount of patience and truly respect everyones' efforts to sort out problems (I can see you are a major contributor, thanks), but doubtless many will just feel totally let down by Mede8er - their support included, whoever that is.
Title: Re: Corrupted pictures after scratching - single movies
Post by: xlr8r on February 23, 2018, 07:17:27 pm
after a bit of playing about with ThumbGen, it seems to work ok for me now using these settings;

(nice job ThumbGen!!)

(https://s25.postimg.org/dke25zr8v/Screenshot_1.jpg)
(https://s25.postimg.org/qojmio3v3/Screenshot_2.jpg)
(https://s25.postimg.org/5ew07uapr/Screenshot_3.jpg)
(https://s25.postimg.org/3n31cxbxb/Screenshot_4.jpg)
Title: Re: Corrupted pictures after scratching - single movies
Post by: Tbird18 on February 26, 2018, 03:50:47 pm
I have a 800X3D with the same problem regarding the scrambled pictures after scratching. Problem is there for a couple of weeks now. As I read the previous messages I get the feeling that Mede8er is letting down his customers. I think that this will be a good case to solve for the Consumer organisations. It is really unacceptable that customers are let down this easy. A bit of action from the side of Mede8er to solve this problem would be the least they could do. Mede8er isn't even trying ! Unacceptable that customers have to sort it out themselves . Shame on you Mede8er !! Have this 800X3D for approx 3 years now. What will be the next unsolveable problem ?

Rob
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on February 26, 2018, 04:13:36 pm
Which ever third party internet service chooses to change beyond the Realtek SDK to cope with. The code is not desinged top down. It is built bottom up using pre compiled libraries from Realtek. They stopped supporting the 1186 SDK ages ago. It is an outdated chip.

I have a Smart BD player which has also lost YouTube and Netflix due to server changes at the other end.

And if Mede8er had new product then Realtek would be telling Mede8er that SDK fixes will be for the 1295 Google TV chip. That has been the case all along since the 1073 chip. After three years there are no SDK fixes. That is not new. The industry has been like this for 20 years.
Title: Re: Corrupted pictures after scratching - single movies
Post by: stof77 on February 27, 2018, 01:21:37 pm
I can help those who want to use ThumbGen.

Original ThumbGen thread: http://www.mede8erforum.com/index.php/topic,2006.0.html

Current thread:  http://www.mede8erforum.com/index.php/topic,19397.0.html

Thanx for the offer I will try it (will have to use it inside a virtual machine because I'm on mac), hopefully this will make it a bit easier to get the scraping stuff for new movies,

will start with xlr8r settings.

thanx both of you.
Title: Re: Corrupted pictures after scratching - single movies
Post by: stof77 on February 27, 2018, 01:30:55 pm
Just a quick & stupid first question , can we use TMDB as movie collector and Thumbgen will get rid of the header problem or is best to avoid it ?
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on February 27, 2018, 08:19:32 pm
Let's take ThumbGen discussion to that thread.
Title: Re: Corrupted pictures after scratching - single movies
Post by: CaenenR on February 28, 2018, 07:10:16 am
Since a few days my mede8er 600X3D doesn't scrape at all. If I search for movie-info he searches a few minutes and can't find any movies. Also if I try to search for movies he already found in the past!!
The same for tv-series and music concerts. He finds nothing at all...

Anybody has the same issue?? Or somebody has the golden tip?
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on February 28, 2018, 07:26:09 pm
after a bit of playing about with ThumbGen, it seems to work ok for me now using these settings;

(nice job ThumbGen!!)



With your advice the graphic file about.jpg is not created.
Could you better explain the settings for the FILM?
Greetings
Title: Re: Corrupted pictures after scratching - single movies
Post by: kazza61 on February 28, 2018, 07:42:37 pm
It's a bit of a compromise but I usually save and download movies to USB drive and then to Mede8er. Now all I do is scan the movie folder for the new movie to get scraped then move it back to the USB drive, take it back to my PC then open and save as (over-write) the folder, fanart and cover JPGs then stick it back in to the Mede8er. Pics and about all display perfectly from then on and further scanning doesn't undo any of this.
Title: Re: Corrupted pictures after scratching - single movies
Post by: PublicJohnDoe on March 02, 2018, 09:43:06 am
The Raspberry solution is pure genius!

I implemented it on a Raspberry Zero W connected to a USB port on the Mede8er (X3D1000), so when I turn on the player it starts and I do all my scraping, and when I turn off the Mede8er it also shuts down.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Yoks on March 03, 2018, 12:53:01 pm
Hello,

Is there any equivalent soft like Yadis for OSx?
Since 2 or 3 weeks now, pictures are corrupted after scrapping.
Re-save the 3 jpg files work well but it's not the best issue.

Hope Mede8er will fix this asap.
Thanks,
Guillaume
Title: Re: Corrupted pictures after scratching - single movies
Post by: livevil on March 03, 2018, 02:57:35 pm
The Raspberry solution is pure genius!

So it works... I'm glad to hear that !  :)

By the way, since then I've tested mitmdump which is the equivalent to mitmproxy but can be run in background. Useful to launch it automatically after boot.
Title: Re: Corrupted pictures after scratching - single movies
Post by: PublicJohnDoe on March 04, 2018, 05:25:50 pm
By the way, since then I've tested mitmdump which is the equivalent to mitmproxy but can be run in background. Useful to launch it automatically after boot.

Yep, after a bit of experimentation I did the same... I've put all the iptables and such, as well as the call to mitmdump, into my rc.local file, and it works like a charm. Tends to slow down a little bit the scraping process, but it's a well worthy trade-off to have the movie scraping working!  :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: deadmonkey on March 06, 2018, 12:51:30 pm
My quick question - are any of these methods achievable by a simpleton?  As tbh I've struggled thus far.

Hello,

Is there any equivalent soft like Yadis for OSx?
Since 2 or 3 weeks now, pictures are corrupted after scrapping.
Re-save the 3 jpg files work well but it's not the best issue.

Hope Mede8er will fix this asap.
Thanks,
Guillaume

You've done better than me.  The first thing I tried was the tip about opening the files from the internal scraper within paint and resaving, but it seemed that when I went back in they became corrupted again.

I had a fleeting look at YAMJ but don't recall even getting that to run happily.

Have managed to get thumbgen to run and to produce pictures, but not yet successfully producing the named pictures I want or the corresponding content - in some cases producing ones that had the same content as each other or not producing a folder.jpg.  I think part of that may be due to the templates I chose and that the other aspect would be improved by following the choices from xlr8r above?
Title: Re: Corrupted pictures after scratching - single movies
Post by: mike_carton on March 06, 2018, 02:32:35 pm
If you need help with ThumbGen, use this thread: http://www.mede8erforum.com/index.php/topic,19397.0.html
Title: Re: Corrupted pictures after scratching - single movies
Post by: deadmonkey on March 06, 2018, 03:44:40 pm
If you need help with ThumbGen, use this thread: http://www.mede8erforum.com/index.php/topic,19397.0.html

I've looked at multiple different threads and I'm afraid them all being separate conversations is part of the reason I'm having a difficulty.

As I said, I'm really just looking for a recommendation as to the simplest method to work around the movie problem. 

As background I was previously happy with the output of the internal scraper and have a PC available.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on March 09, 2018, 12:50:46 pm
Looks like we have a solution to the movie scrape corrupted image problem and its currently undergoing internal testing. If all goes well we would hope to have this updated firmware ready next week some time.

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: micron on March 09, 2018, 06:31:22 pm
Thats very good news, we will wait and see.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on March 10, 2018, 06:22:20 am
Pls check updated patched firmware that fixes the movie scraper images from tmdb

http://www.mede8erforum.com/index.php/topic,19465.msg116404.html#msg116404 (http://www.mede8erforum.com/index.php/topic,19465.msg116404.html#msg116404)

Mede8er1

Title: Re: Corrupted pictures after scratching - single movies
Post by: tonyj on March 10, 2018, 09:28:23 am
Works like a charm, got to say a big thanks for the support from you guys even after all this time i wish there was a new mede8er to look forward to, the most stable player i have used and the best supported by a mile.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Yoks on March 10, 2018, 10:32:01 am
Thanks a lot!
It works fine !

Thanks to the team.
Title: Re: Corrupted pictures after scratching - single movies
Post by: britanniajaf on March 10, 2018, 11:10:18 am
Woohoo works like a charm, cheers guys :)

Title: Re: Corrupted pictures after scratching - single movies
Post by: micron on March 10, 2018, 06:21:09 pm
Thanks, it works like a charm.
Title: Re: Corrupted pictures after scratching - single movies
Post by: japanwings on March 11, 2018, 08:45:06 am
Works perfect, thank you for fixing !
Title: Re: Corrupted pictures after scratching - single movies
Post by: rockabulli on March 11, 2018, 12:04:52 pm
It works!! :) Thanks a lot!
Title: Re: Corrupted pictures after scratching - single movies
Post by: Martin04 on March 11, 2018, 01:52:14 pm
it is possible to optimized the V4.0.0 - 2Jan2015 firmware with this fix ?
http://www.mede8erforum.com/index.php/topic,15654.0.html

after that firm you changed the handling of the mp4 files,
it is no possible to fast forward

the 4.0 firm work like charm, but now are the problem with the scrapper
Title: Corrupted pictures after scratching - single movies
Post by: micron on March 11, 2018, 02:49:23 pm
I am using last firmware 4.02 patched of yesterday and the mp4 files can be played fast forward, no problem.
Before, I had also no problems with mp4 files.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on March 11, 2018, 04:22:06 pm
Quote
I am using last firmware 4.02 patched of yesterday and the mp4 files can be played fast forward, no problem. Before, I had also no problems with mp4 files.
Same result my side.

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: titi35 on March 11, 2018, 04:43:00 pm
Bonjours Ça marche pas pour moi j'ai perdu la fontion Scrape et ca Scan dans le vide
Title: Re: Corrupted pictures after scratching - single movies
Post by: deadmonkey on March 11, 2018, 08:16:27 pm
Pls check updated patched firmware that fixes the movie scraper images from tmdb

http://www.mede8erforum.com/index.php/topic,19465.msg116404.html#msg116404 (http://www.mede8erforum.com/index.php/topic,19465.msg116404.html#msg116404)

Mede8er1

You've made me very happy, thanks!

That's three MED600X3Ds that will benefit from your fine work :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: maslov on March 12, 2018, 06:48:19 am
What about the X2 firmware?

Verstuurd vanaf mijn 6055K met Tapatalk

Title: Re: Corrupted pictures after scratching - single movies
Post by: Fallen69 on March 12, 2018, 11:02:03 am
Thank you very much, it works after update.   :) :) :) :) :) :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: titi35 on March 12, 2018, 07:33:59 pm
j'ai relancé la mise a jour et Ça fonctionne un grand merci  :) :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: mattbaron on March 13, 2018, 05:48:55 pm
I have just updated the firmware but am still getting the same issue, anyone have any suggestions ?

Thanks
Title: Corrupted pictures after scratching - single movies
Post by: micron on March 13, 2018, 06:30:29 pm
Dit you use the patched version? Because then it should work well.
You have to update with the emergency  method.
Download the patched file, unpack it to the root of a usb stick. Turn the mede8er off and put the usb-stick into the usb-port, then push the power on button on the mede8er for about 15 seconds then release the button and let the mede8er do his work.
Title: Re: Corrupted pictures after scratching - single movies
Post by: mattbaron on March 13, 2018, 07:12:11 pm
Yup done that and the system says I am running the correct version, also deleting the xml and re scanning makes no difference to the image.

Cheers for the answer
Title: Re: Corrupted pictures after scratching - single movies
Post by: daltimor on March 13, 2018, 09:13:09 pm
yuppi just done the patch all working fine. Thank you for your work guys !!! Mede8er is still the greatest media player  ;)
Title: Re: Corrupted pictures after scratching - single movies
Post by: deadmonkey on March 14, 2018, 01:16:11 pm
Yup done that and the system says I am running the correct version, also deleting the xml and re scanning makes no difference to the image.

Cheers for the answer

You saw it do the update, where it counted up the percentage?

I've done two Mede8ers thus far and both have gone from fully experiencing the issue to being resolved.

I didn't remove the xml file for my handful of broken titles, just did a edit, rescan and save for each.
Title: Re: Corrupted pictures after scratching - single movies
Post by: GaitJean on March 14, 2018, 04:11:11 pm
Is there any chance we get a similar patch for X2 firmware?

Verstuurd vanaf mijn Moto G (4) met Tapatalk

Title: Re: Corrupted pictures after scratching - single movies
Post by: GaitJean on March 14, 2018, 04:12:16 pm
Is there any chance we can get this patch also for X2 firmware?

Verstuurd vanaf mijn Moto G (4) met Tapatalk

Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on March 14, 2018, 04:22:45 pm
We looking at the X2 firmware to see if its possible to patch and if workable we will do it. I have no idea of the timeline at this point.

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: micron on March 15, 2018, 12:26:14 am
We looking at the X2 firmware to see if its possible to patch and if workable we will do it. I have no idea of the timeline at this point.

Mede8er1
It would be nice to have the patch for the X2 also. Thanks to seeing into it.
We will wait and see.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on March 15, 2018, 10:13:16 am
As I said earlier, the Chinese sub contractor has the SDK. This is a true patch. An engineer at Mede8er-EU went into the firmware and modded it with an editor. This is not something you can do with every remaining problem. It was always a case of it would be fixed if it could.
Title: Re: Corrupted pictures after scratching - single movies
Post by: dntaylor on March 15, 2018, 07:16:45 pm
A HUGE BIG thanks to you guys for this....works like a charm. ;) ;)
Title: Re: Corrupted pictures after scratching - single movies
Post by: sayon on March 18, 2018, 08:46:57 am
Hello,
installed the patched firmware ... it's perfect.
Thanks to the whole community for help.
Greetings ;D
Title: Re: Corrupted pictures after scratching - single movies
Post by: forenuser on March 18, 2018, 10:29:54 am
If I try to execute Internet -> Internet the player crashes and shows just a white screen. It is necessarry to remove the power supply to reset the player. Is this behavior caused by the patch?
Title: Re: Corrupted pictures after scratching - single movies
Post by: raregoblin on March 18, 2018, 01:46:50 pm
Thank you from the Goblin - I appreciate the work you guys have done fixing this error. Hats off to you mates.
Title: Re: Corrupted pictures after scratching - single movies
Post by: juriel on March 20, 2018, 08:24:41 pm
 x2 patch would be great
Title: Re: Corrupted pictures after scratching - single movies
Post by: Mede8er1 on March 24, 2018, 11:34:26 am
Patched X2 Firmware released

http://www.mede8erforum.com/index.php/topic,19483.msg116494.html#msg116494 (http://www.mede8erforum.com/index.php/topic,19483.msg116494.html#msg116494)

Mede8er1
Title: Re: Corrupted pictures after scratching - single movies
Post by: dntaylor on March 25, 2018, 12:48:18 pm
Has anything else been changed with the update patch for the MED800X3D other than the corrupted pics issue?, because I can no longer use the Android app 'DroidM83'. Since I have installed the patch it will no longer update the Jukebox which makes it unworkable except the remote on it that still works. I used this app a lot for playing my music with not having to put the TV on.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on March 25, 2018, 01:57:29 pm
Has anything else been changed with the update patch for the MED800X3D other than the corrupted pics issue?, because I can no longer use the Android app 'DroidM83'. Since I have installed the patch it will no longer update the Jukebox which makes it unworkable except the remote on it that still works. I used this app a lot for playing my music with not having to put the TV on.

Make sure you have turned Net API back on in setup. Then power cycle everthing on the netwotk, including the router,  to clear out all DNS caches.
Title: Re: Corrupted pictures after scratching - single movies
Post by: dntaylor on March 25, 2018, 04:33:54 pm
Thanks for your fast reply, I have checked and reset everything but the problem still their, the funny thing is the remote works on the app fine, it just won't update the jukebox so you can't use it for accessing your media. The Mede8er smart remote app works fine but I do prefer the DroidME83 app for navigating through my music.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on March 25, 2018, 05:35:50 pm
Was it still working with the previous firmware? App developers can chose to get scrape direct from the source database and end up with the same problems with server changes as the player.
Title: Re: Corrupted pictures after scratching - single movies
Post by: dntaylor on March 25, 2018, 05:40:52 pm
Yes it worked fine....I had no problem updating the jukebox, I did this quiet frequently when I added new music albums to my library.
Title: Re: Corrupted pictures after scratching - single movies
Post by: SodaPoP Dima on March 27, 2018, 06:27:32 am
So happy to see a fix for this it has been driving me insane using Yanis and other weird methods to get pictures and then to resize afterwards.

Just one problem, now after manually editing about.jpg on a few folders, when going in through favorites, all my pictures are off from the movies, like just about every single one.  It's like some internal pointer DB got corrupted or something. 

Anyone else had this happen or know a fix?
Everything points correctly in normal HDD view mode, but not when through favorites.

[UPDATE]
applied latest 4.02 and scrape issue has been fixed as well as bad pictures with wrong dpi

also, to fix the wrong picture displayed per movie in favorites mode, I deleted every single xml file and did a rescan from scratch through the main HDD folder and this fixed all the associations
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cinoche on April 08, 2018, 10:59:34 am
Is it possible to add whatever was patched in firmware v4.0.2_patch2 to v3.0.6 so that scraping works again? If yes, what needs to be copied over please?
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on April 10, 2018, 09:50:15 am
Is it possible to add whatever was patched in firmware v4.0.2_patch2 to v3.0.6 so that scraping works again? If yes, what needs to be copied over please?

Any issues you may have will be do to the firmware upgrade process. It seems to make the network detect two devices, the old firmware and the new. You may to power cycle everthing to clear out DNS caches.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cinoche on April 10, 2018, 07:01:20 pm
Any issues you may have will be do to the firmware upgrade process. It seems to make the network detect two devices, the old firmware and the new. You may to power cycle everthing to clear out DNS caches.

Sorry jer1956 but I don't understand what you are trying to say.
As far as I am aware, something was patched in firmware v4.0.2 that made scraping work again. If that is correct, all I want to know is if the same patch can be applied to v3.0.6 and if so, what needs to be copied over? On the other hand, I remember now that firmware comes as a single IMG file so I cannot simply add something. It would need the patch to be applied by whoever made it for v4.0.2 and I guess he won't be happy to do that being as it's a very old firmware version that few will still be using. The only reason I use it is because I have no need of trailers and I like the skin I made for it.
Title: Re: Corrupted pictures after scratching - single movies
Post by: jer1956 on April 11, 2018, 08:12:20 am
Getting the latest fixed was a minor miracle. Fixing older firmware becuase some users prefare it is not how things are done. If they could create a new firmware they would have....and upgrading to it would have been the solution.
Title: Re: Corrupted pictures after scratching - single movies
Post by: Cinoche on April 11, 2018, 05:25:14 pm
Well I discovered something amazing today, totally by accident too!
I decided to install that latest firmware v4.0.2 patch 2. Once that was done I was then going to install the Night of the Stars skin but the change in firmware required me to completely redo the player's configuration. Too lazy to go through all of that I just applied my backed-up config file. Not only did that fix the configuration but it seems to have stored my previous skin also. So now I have the current firmware with my favorite skin.

Of course, being made for v3.0.6, it won't allow me to do the trailer thingy but I didn't want that anyway so, provided the scraper works when I next have the occasion to use it, it looks like everything may have come up rosy after all.  :)
Title: Re: Corrupted pictures after scratching - single movies
Post by: thierry.maman@gmail.com on April 26, 2018, 10:34:07 am
The probleme with corrupted images after scraping comes from a long time problem that I have identified in Mede8er software. Mede8er can't read JPG files that are compressed using a multipass process. You can try by using Photoshop and recompressing a cover files in jpg using 3 or 5 passes optimisation. So it seems that TMB is now using multipass compression. So the only thing Mede8er should do is correct the software so it can read, write and modify multi pass compressed JPG files...!!!!! I hope Mede8er will read this because most of Mede8er fans (like myself) might move to Zappiti or else...
Title: Re: Corrupted pictures after scratching - single movies
Post by: gordan on April 29, 2018, 03:12:23 pm
I can confirm that the thumbnail problem was fixed after updating to v.4.0.2_rev.2. Hope this helps someone.