Formatting the hdd doesn't work well

[Paul Keizer]

Hello,

I have 2 problems,
The first i already posted before.
This is that when i connect the mede8er to the laptop by usb the mede8er goes to usb mode and shows the mede8er logo. But the laptop doesn't recognize the mede8er.
Because of this problem i came to my 2nd problem.
I copied al files from my mede8er to my laptop. (this takes a while because usb mode isn't working  )
Then i decided to format my hdd because i also had some folders that wouldn't be deleted.
I got to the setup menu and choose for hdd format.
After running this, i checked the hdd and it was completely empty.
Then i connect the laptop again by the usb cable, but without succes.
After disconnecting the usb cable the mede8er restarts.
Then i would to copy back my files to the mede8er by network.
But the i was surprised because all my files where there again!
Does anyone know how this is possible?

Thanks,

[Maasbommel]

Your format was not successful.
Please look in the beginners guide, Lin is in my footer.
There is a tip in the FAQ section how to format the internal drive by telnet.
Give that a try.

http://www.mede8erforum.com/index.php/topic,633.msg3633.html#msg3633

[Paul Keizer]

Thank you very much!
This was succesfull.
But i still have my problem with connecting by usb.
But i think i have to live with this.

Thanks again

[jer1956]

How old is the laptop? USB is not as reliable with older PC's as it is with moder ones. If that laptop stops looking on a port before the med enters slave mode, it may not detect it.

[Maasbommel]

Paul,

Have you tried your mede8er on another pc, maybe from a friend?
This to be sure you have not some he defect or cable issue?

[Paul Keizer]

The laptop is 4 months old.
It runs on windows 7 64 bit.
But also on my other older laptop with windows xp it's not working.
And also i tried another usb cable but without succes.
So i don't think i get it work again.

[Maasbommel]

Maybe you just have a defective usb port on mede8er side. Have you tried contacting the mede8er phone support line?

[Paul Keizer]

Sorry for the late response.
No i didn't contact the phone support.
Why?
Can they help me more then you with this?

[Maasbommel]

Sorry for the late response.
No i didn't contact the phone support.
Why?
Can they help me more then you with this?

I cannot repair your unit by means of the forum - they can give you a RMA to get your unit repaired.

[Paul Keizer]

okay,

You mean a hardwarematic repair?
Do you know how long i have to without the mede8er then?

[Maasbommel]

okay,

You mean a hardwarematic repair?
Do you know how long i have to without the mede8er then?

You will know if you call the support line.
Will depend how it will be sent in or dropped off I guess and where you live.