Author Topic: No video, only sound (and subtitles) with MKV files  (Read 2634 times)

Offline heijden

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No video, only sound (and subtitles) with MKV files
« on: July 13, 2019, 05:24:06 pm »
I have some movies in MKV file format that don't show any video. You can only hear the sound. This occurs on both Mede8er's 400X2S and 600X3D. They both have the latest firmware installed. Is there anyone who can help me on this issue? Thanks in advance.
Regards,
Peter

Offline nemilose

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Re: No video, only sound (and subtitles) with MKV files
« Reply #1 on: July 13, 2019, 06:47:49 pm »
Those are probably HEVC (h265) videos. You have two options: some newer player, or to transcode videos to h264.